Are you an administrative superstar ready to take a new direction in your career? Our Clinic is looking for a dynamic and experienced Clinic Coordinator to play a key role in ensuring our Clinic's smooth and efficient operation.

We’re looking for a proactive individual who can hit the ground running and bring their expertise and passion for administration within the Skin and Laser realm to our team. Whether you’re currently a Practice Manager or Clinic Coordinator or looking for a refreshing change, this is a fantastic opportunity to make a significant impact in a supportive and innovative environment.

If you have a strong background in clinic management and are eager to contribute to a high-performing team, we want to hear from you!

Key responsibilities will include:

Oversee and manage the daily operations of the clinic.

Uphold and maintain high standards of service throughout the clinic.

Address patient queries and concerns promptly across various communication channels, including email, SMS, live chat, and phone calls.

Supervise and support the clinical team, including Dermal Clinicians, Nurses, and Doctors.

Assist with in-room preparation for clinical procedures.

Promote and retail clinic products, providing recommendations to clients as needed.

About you

Previous experience in a clinical or healthcare setting is highly beneficial with similar practice management systems.

Exceptional communication skills to interact effectively with a diverse range of personalities and cultures, build strong relationships with clients, staff, and external partners.

Proven capacity to manage tasks, prioritise effectively, and make swift, informed decisions in a dynamic and high-demand clinic setting.

Skilled in resolving issues, handling challenging situations calmly and professionally while providing practical solutions.

Keen eye for detail with the ability to accurately record information and follow through on tasks independently.

Comfortable handling basic IT tasks such as troubleshooting minor technical issues, setting up new devices, and maintaining software and hardware systems.

Willingness to be involved in all aspects of clinic operations, showing initiative and dedication to going above and beyond to support the clinic’s goals and continuous growth.

Working for Clinica Lase

Since opening our doors in 2010, Clinica Lase has built a reputation for excellence in skin and laser treatments, with clinics in both Carlton and Ballarat. We combine advanced medical-grade technology, evidence-based treatments, and professional expertise to deliver results that are both effective and enduring.

Our philosophy goes beyond skin – we are committed to enhancing confidence and overall wellbeing. With access to premium cosmeceutical ranges and over a decade of clinical experience, our dedicated team creates a safe and supportive environment where clients can explore treatments tailored to their individual goals.

Clinica Lase offers:

Enjoyable workplace culture in a values driven environment

We provide ongoing professional development and training to ensure our team remains at the forefront of industry standards

Parking onsite

Complimentary monthly treatments to value of $6000+ annually

Complimentary skincare monthly to the value of $3000+ annually

For more information on this role please get in touch with [email protected]

Please note only successful candidates will be contacted

MANDATORY FOR ALL NEW STAFF TO Clinica Lase

Employment with Clinica Lase will be based on satisfactory background checks such as professional references, National Police Check, plus a Working with Children Check (WWCC) may also be requested.