The Company

This organisation is a leading provider within the Aged Care sector and known for their high-quality facilities and exceptional services. Our client is dedicated to guaranteeing their residents enjoy genuine care and a relaxed lifestyle and are seeking a capable administrator to ensure the same.

The Role

We are seeking a Residential Support Officer to assist the General Manager of Independent Living with managing the day-to-day operations of retirement villages across designated locations. This role involves becoming an integral part of a vibrant community and taking ownership of key responsibilities, including:

• Acting as the first point of contact for internal/external stakeholders and prospective clients while administering the admission and discharge process for Independent Living Units.
• Coordinating valuation, advertising, and promotional materials for Independent Living Units.
• Ensuring sales processes, contracts, and documentation comply with legislative and regulatory requirements.
• Liaising with Maintenance related to the refurbishment and upkeep of Independent Living Units.
• Managing communications such as newsletters and coordinating a social calendar with diverse and engaging activities for residents.

Your Profile

The ideal candidate will have:

• Certificate IV in Real Estate Practice (CPP41419) (desirable but not essential; training can be provided for the right, long-term candidate).
• Experience in contract administration and familiarity with agreements, legislation, and codes.
• Previous experience coordinating events or activities.
• The ability to manage sensitive issues with compassion, tact, and discretion.
• A National Police Clearance (less than 6 months old) and evidence of flu vaccination.
• Excellent written and verbal communication skills with strong attention to detail.
• Experience in the aged care sector (desirable but not mandatory).

If this sounds like the next step or pivot in your career, apply today!

Reference Number: 60090-0013301801

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