Member Services Officer

Location: South Perth & Regional WA

About the Role

Our client are a seeking a Member Services Officer to join their dedicated team in South Perth. This role provides a vital point of contact for community members, delivering reception, administration, and member services support. You will play a key role in supporting the wellbeing of members while assisting staff, management, and stakeholders to ensure smooth day-to-day operations.

Key Responsibilities

Act as the first point of contact for enquiries via phone, email, and face-to-face.

Provide compassionate support to members, helping address their needs in a timely manner.

Assist with organising travel, accommodation, and essential services as required.

Maintain accurate records and ensure updates and communications are shared with members.

Support the coordination of meetings, including stakeholder liaison and minute-taking.

Manage office administration, supplies, and facilities to ensure a professional environment.

Uphold risk management and workplace safety requirements.

Collaborate with staff and external stakeholders to deliver high-quality member services.

About You

To succeed in this role, you will bring:

Strong interpersonal and communication skills with a compassionate approach.

Proven administration and organisational abilities, with attention to detail.

Experience liaising with diverse stakeholders and supporting community needs.

Excellent proficiency in Microsoft Office, SharePoint, and general IT systems.

Ability to work flexibly across metropolitan and regional offices, including travel as required.

Initial inquiries are welcome to call Elisa on (08) 9322 2900.

PRESS 'APPLY NOW' TO SUBMIT YOUR APPLICATION

Project Human Resources values the diversity of our employees and is dedicated to providing a positive and supportive workplace and fostering these values with our clients. We pride ourselves on valuing all of our people and are committed to promoting and empowering an inclusive, respectful and equitable workplace. We encourage applications from people from all backgrounds.

Must have right to work in Australia.