Senior Accountant, Technical, Ongoing opportunity based in Sydney CBD + hybrid/flexible working options available

Role Title: Senior Accountant - Technical
Division: DCS Financial Controlling
Grade: 9/10 Salary: $129,464 - $142,665+ super and leave loading
Location: Based in Sydney CBD
Term: Ongoing opportunity

About Us:
The Department of Customer Service (DCS) is a great place to work! Our values of accountability, trust, service, and integrity drive our initiatives and culture. We are passionate about putting the customer at the centre of everything we do and adopting new technologies to make government work better. Customer Service is a service provider and regulator, focusing on delivering first-class customer service, digital transformation, and regulatory reform to create better outcomes for the people of NSW.

In this role you will:

• Provide high-quality and timely accounting technical and professional advice in line with Australian Accounting Standards and financial legislation, including the Government Sector Finance Act 2018 and NSW Treasury directions, policies, and guidance
• Conduct research, analysis, and consultations to develop sound and well-reasoned advice, and support business teams in developing and implementing this advice
• Contribute to the development of financial policies, procedures and guidance materials, and ensure they incorporate agency and public sector considerations
• Oversee financial governance and compliance frameworks, including internal controls related to financial information, and manage the implementation and delivery of the TPG24-08 CFO Certification on the Internal Control Framework over Financial Systems and Information
• Manage day-to-day relationships with internal and external stakeholders, addressing issues to ensure the smooth achievement of assigned activities and deliverables.

To be successful in this role you will demonstrate:

• Full membership with CPA Australia or Chartered Accountants Australia and New Zealand (CAANZ)
• A minimum of two years of experience in a similar finance role
• Strong analytical skills with the ability to research, interpret, and apply technical requirements of relevant professional standards, accounting concepts and financial legislation
• Excellent stakeholder management, effective communication (both written and verbal), and demonstrated interpersonal and negotiation skills
• Sound professional judgment to address or escalate issues in the absence of clear methods or procedures
• Self-motivated problem solver with a proven ability to meet deadlines and manage multiple priorities in a high-pressure environment.

What we need from you:
To start your journey towards becoming our Senior Accountant - Technical, please attach your résumé (max five pages) and cover letter (max two pages).

In your cover letter please share your motivation for applying for this position and your relevant skills against the focus capabilities, as well as answering the below targeted questions.

Targeted questions:

1. Provide an example of a complex accounting issue you communicated to senior stakeholders. How did you go about this and what was the outcome? (300 words)
2. New accounting standards and financial legislation can have material impacts. How would you approach the task of ensuring that Customer Service portfolio agencies comply with new accounting requirements? (300 words)

A talent pool may be created to fill future ongoing or temporary opportunities.

Salary Grade 9/10, with the base salary for this role starting at $129,464 base plus superannuation

Click Here to access the Role Description. For enquiries relating to recruitment please contact Nicole Turner via [email protected].

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Closing Date: 10am Tuesday 7th October

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact [email protected] or 02 9494 8351.

For more information, please visit

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Information on adjustments available for the recruitment process