About the role

Snowy River Holiday Park is seeking a dedicated Holiday Park Assistant Manager to join their team in Dalgety, NSW. This is a full-time position that will play a crucial role in the day-to-day operations and strategic growth of the holiday park.

What you'll be doing

Drive all aspects of the holiday park's operations, including guest services, facilities maintenance, product upgrades, and staff supervision with the support of head office management.

Develop and implement strategies to enhance the guest experience and increase revenue and occupancy rates

Manage the booking system, ensure accurate record-keeping, and handle financial transactions

Oversee the maintenance and upkeep of the holiday park's facilities, amenities, and grounds

Supervise and train the holiday park's team of customer service and maintenance staff

Assist with the development and implementation of marketing and promotional activities

Ensure compliance with all relevant health, safety, and environmental regulations

What we're looking for

Ideally having 3 years of experience in a similar Assistant Manager or Supervisory role within the hospitality or tourism industry, however training and support will be provided for those outside the industry or with relevant qualifications who wish to upskill into a management role

Passion for outdoor and adventure based holidays and to provide tourist information on local attractions and activities

Values rural and regional natural landscapes

Driven to maintain environmental safety and security for the park, community and protection of habitats of native animals as well as the Snowy River ecosystem

Strong customer service orientation and the ability to deliver exceptional guest experiences

Excellent communication, interpersonal, and team management skills

Confident in using CRM, Property Management Systems (RMS) booking and record-keeping systems (Xero or similar), as well as Microsoft Office suite (training also provided)

Knowledge of health, safety, and environmental regulations pertaining to the hospitality industry

Hold or willing to obtain First Aid & CPR Certificate

Ability to work flexible hours, including weekends and public holidays, as required

A valid driver's licence and the ability to work in Australia

What we offer

At Snowy River Holiday Park, we are committed to providing our employees with a rewarding and fulfilling work environment. In addition to a competitive salary, we offer:

Opportunities for professional development and career advancement

AUD$1000 personal travel allowance each year redeemable on relevant holiday park industry products.

First Aid & CPR training

Flexible work arrangements, including the possibility of living on site in a fully furnished 3 bedroom home, all utilities paid

Discounts on accommodation and activities at BIG4 holiday parks

A friendly, supportive, and collaborative team culture

Progressive and passionate head office management team with years of experience in the Holiday Park Industry.

About us

Snowy River Holiday Park is under new management and will be undergoing a refresh on branding and product in the coming months. Our new ownership goal is to be a provider of high-quality holiday park experiences in the Snowy Monaro region. With a focus on sustainable tourism and exceptional guest service, we strive to create unforgettable holidays for our guests.

Join our team and be a part of the redevelopment of the Snowy River Holiday Park!

All queries can be directed to Robyn Waller 0466677524 or email [email protected]