About the business and the role

Townsville Yacht Club offers a range of quality services to our valued members and guests including functions, conferences, weddings, birthdays, wakes and Sailing & boating events. We trade 5 days a week from Wednesday to Sunday offering excellent facilities including a licensed restaurant, bar and function spaces.

An opportunity has become available for a passionate, hands-on Function Supervisor / Coordinator to join our Food and Beverage team to help deliver a superior functions and events experience at Townsville Yacht Club.

As Function Supervisor / Coordinator you will work closely with our Restaurant Manager, Head Chef and Administration Coordinator to ensure seamless delivery of functions from start to finish. The role will be broken up into administration tasks, customer liaison both face to face and by telephone, staff meetings and hands on delivery of functions and events as well as general bar and restaurant service.

You will handle all incoming enquiries and work closely with the Food and Beverage team to create new events for our members and guests. This role works a varied roster from Tuesday to Saturday with flexibility to meeting customer needs, supervising and running functions, assisting in the bar and restaurant service.

Your responsibilities may include:

Provide prompt, friendly, customer focused service to patrons

Answering phone calls, taking function queries and managing restaurant and function bookings

Respond to enquiries in a timely manner

Use your sales and upselling skills to book great functions and events

Plan, organise, set, coordinate and supervise functions and events

Assist the food and beverage team with restaurant and bar service.

Develop a working knowledge of all Club activities

Various Club administration tasks

Processing cash and EFTPOS transactions

Computer system use (POS systems and/or membership and booking systems)

Keeping our facility clean, tidy, hygienic, and safe

Ideal skill of the Candidate (before applying, ask yourself if you can demonstrate the following attributes):

Experience in a hospitality environment serving customers and overseeing functions

Dynamic and energetic personality that thrives in a customer-facing role

Exceptional interpersonal skills with a genuine passion for interacting with people

Highly organised with the ability to manage multiple tasks and priorities effectively

Collaborative and team focused

Excellent communication skills

Attention to detail

Current RSA Certificate

Computer literacy with experience using Microsoft Office products

Long term position.

So, if you are a 'can-do' person, who thrives on new challenges; likes working in a team within a diverse environment; and consistently delivers to the highest quality, then you'll fit right in and we'd like to have you on our team.

For any enquiries about the role, please phone the Office on 4772 1192.

Apply now by submitting your cover letter and resume - Click Quick Apply!!