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Customer Service Representative

Alliance Climate Control
Alexandria, NSW
A$60,000-$65,000 p/a
Call Centre & Customer Service → Customer Service - Call Centre
Full-time
On-site

Posted 26 days ago


📍 Alexandria | Full-time | In-office role only

Do you genuinely love helping people? The kind of person who gets a buzz from solving problems, putting a smile on someone’s face, and making every interaction count? If that’s you, this could be your next big move.

About the Company
At Alliance Climate Control, we’re one of Australia’s most trusted HVAC companies — backed by 1,600+ ⭐⭐⭐⭐⭐ reviews. Our culture is down-to-earth, supportive, and fun. Teamwork, humour, and celebrating wins are part of our everyday.

We’re passionate about delivering service customers actually remember — for all the right reasons.

What You’ll be Doing

Turn calls into conversations — make every interaction warm, helpful, and human.

Schedule and coordinate technicians so jobs run smoothly.

Own customer accounts — follow up, check in, keep nothing slipping through the cracks.

Handle priorities with confidence — routine bookings or urgent issues.

Keep it organised — use CRM + Microsoft Office daily.

Keep learning — join weekly training and development.

Who You Are

Naturally positive, approachable, and customer-focused.

Thrives on helping others and solving problems.

Detail-oriented and dependable — you like doing things properly.

Able to juggle multiple priorities without losing your cool.

A clear communicator across phone, email, and face-to-face.

Keen to learn and grow in a supportive team environment.

Why You’ll Love It

In-office role — be part of a close-knit, supportive team every day.

A workplace that values your contribution and celebrates success.

Ongoing training and development to grow your career.

Join a stable, respected business in the HVAC industry.

✅ If this sounds like you, apply now — we’d love to meet you.


About Alliance Climate Control

Sydney, NSW, Australia

This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.

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