About Us

Operating since 2009, Commercial Sheet Metal is a trusted supplier of rainwater goods, flashings, and custom sheet metal solutions across South East Queensland. With a busy workshop, a fleet of four delivery vehicles, and a solid customer base, we pride ourselves on reliability, service, and quality.

The Role

We are seeking an Office Coordinator to take ownership of logistics, customer service, and purchasing. This is a full-time office-based role (8:00 am – 5:00 pm, Monday to Friday), working closely with our small office team.

Your day-to-day work will focus on:

Top Priorities

Scheduling & Logistics – Plan daily runs for our 4 delivery vehicles (2 runs per day), finalise schedules each afternoon for the following morning, and arrange vehicle maintenance as required.

Customer Contact – Act as first point of contact for calls and walk-ins, answer and screen queries, negotiate delivery requests, and provide product information to customers.

Purchasing – Order consumables, manage custom parts, and coordinate buy-in products/services (e.g., laser cutting, powder coating, galvanising) including drop-off/collection of these in our truck runs.

Additional Responsibilities

Data Entry (MYOB) – Enter customer orders accurately, applying correct product codes.

Quoting (MYOB) – Prepare quotes, ensuring complete and accurate customer information.

What We're Looking For

Experience in the rainwater goods / flashings sector, or broader sheet metal / building products industry.

Familiarity with MYOB or similar systems for order entry and quoting.

Strong communication skills — confident on the phone and in person with the ability to interact with our factory staff as well as customers.

Organised, proactive, and able to juggle multiple priorities - high time management skills.

Ability to work independently with minimal supervision

Advantageous: exposure to order processing and production scheduling (even if not the core of this role, it would be highly regarded).

Why Join Us

Be part of a close-knit team of two in the office, with real ownership of your role.

Stable, Monday–Friday hours.

Exposure to a variety of tasks, not just "one slice" of the process.

Opportunity to grow into broader responsibilities across office and production scheduling.