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Customer Service Administration Officer

Uplift Recruitment
Sydney, NSW
A$65,000-$70,000 p/a + SUPER + BONUS
Call Centre & Customer Service → Other
Full-time
On-site

Posted 27 days ago


About the Company
Our client is a proudly Australian-owned and operated transport and logistics company with offices across Australia and NZ. Known for their employee-first culture, they provide a supportive and engaging workplace that fosters growth, development, and genuine career progression.

Their core values drive everything they do:

  • Every day’s a game day
  • Near enough’s not good enough
  • Together we make a difference
  • Relationships that last

With a strong commitment to learning, development, and promoting from within, this is an environment where driven individuals can thrive.

About the Role
This is an exciting opportunity for an enthusiastic, customer-focused individual looking to kickstart or grow their career in a fast-paced, commercial, corporate setting. In this role, you’ll support the customer accounts team, working directly with clients and freight carriers to ensure smooth day-to-day operations and build long-term client relationships.

Key Responsibilities:

  • Manage and nurture a portfolio of client accounts
  • Liaise with carriers to coordinate logistics and resolve service issues
  • Deliver outstanding customer service with a solutions-focused mindset
  • Support reporting, documentation, and billing requirements
  • Collaborate with internal teams to ensure seamless operations

About You

  • University degree preferred
  • 1–2 years’ experience in customer service, logistics, or account coordination
  • Passion for relationship-building and problem-solving
  • Clear communicator with excellent written and verbal skills
  • Proficient with Microsoft Office and Outlook
  • Organised, proactive, and eager to grow professionally

What’s on Offer

  • $65K–$70K + Super + 5% annual bonus (based on performance)
  • Yearly salary reviews
  • Professional development and clear progression pathways
  • Full onboarding and training program with long-term support
  • Work for a growing, values-driven company with a national presence

Apply now to be part of a business that invests in its people and rewards performance with real opportunities for growth.

#LI-NI

#SCR-ellena-aquilina


About Uplift Recruitment

Naremburn, NSW, Australia

This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.

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