Darwin (covering Alice Springs region) | Full Time | SCHADS Level 5

YouthWorX NT is a dynamic, not-for-profit organisation committed to young Territorians living their best lives. We deliver programs that support education, training and employment opportunities, and we’re seeking a Quality and Development Officer to ensure our programs continue to meet the highest standards.

You are passionate about quality in community services, bringing a detail-oriented and proactive approach. While you value accuracy and compliance, you also appreciate working in a dynamic, creative and youth-focused environment. You know how to embed strong quality systems without losing sight of the fun, collaborative and supportive culture that makes YouthWorX NT unique.

In this role you will:

Oversee compliance with NDIS Practice Standards and NDSS accreditation.

Contribute to RFFR compliance and organisational governance.

Manage WHS systems and ensure staff and participant safety.

Maintain staff training and compliance registers.

Lead internal and external audits and accreditation processes.

Support the development, review and implementation of organisational policies and procedures.

Develop and facilitate ongoing staff education and training across all facets of the quality management system.

Maintain accurate records, data, and reporting for compliance purposes.

Champion a culture of continuous improvement across all programs.

About you:

Experienced in quality assurance, compliance or related roles.

Background in community or employment services.

Strong organisational and reporting skills with a detail-focused approach.

Demonstrated ability to manage systems, processes, and reporting effectively.

Knowledge of NDIS Quality & Safeguards and NDSS standards.

NT Ochre Card, NDIS Worker Screening Check, NT Driver’s Licence.

Proficiency in Microsoft Office and digital systems.

Why join us?
At YouthWorX NT, you’ll be part of a supportive, values-driven team that values both quality and creativity. We offer:

A collaborative, inclusive, and fun workplace culture.

Opportunities for training, growth, and career development.

The chance to positively impact young people’s lives every day.

Applications will be reviewed and shortlisted as received – don’t wait to apply! Only shortlisted applicants will be contacted.