Lead rostering and scheduling for in-home care service

Provide payroll backup and support continuous improvement

Supportive, values-driven culture with career growth

About the Company

Life Care has been enriching lives in South Australia for more than 70 years. As a leading not-for-profit provider of aged care and in-home services, Life Care is dedicated to delivering care that goes beyond the basics — focusing on dignity, independence, and meaningful connections. With a reputation for excellence, innovation, and genuine compassion, Life Care’s team works together to create communities where people feel valued, respected, and supported to live life their way. Joining Life Care means becoming part of an organisation that celebrates diversity, invests in its people, and lives by values of integrity, respect, excellence, engagement, and teamwork.

About the Role

As the Scheduling Team Leader, you will oversee and coordinate staffing and rostering for Life Care’s clients. In this newly created role, you will lead a team of Scheduling Support Officers, ensuring services are delivered efficiently and in line with compliance, quality, and organisational standards. This is a key role for someone who thrives on organisation, problem-solving, and supporting others in a fast-paced environment.

Duties

Develop and maintain rosters, ensuring client needs are met with the right staff and skills

Ensure compliance with industrial awards, agreements, and aged care legislation

Forecast staffing needs and plan for peak periods and staff leave

Support, coach, and provide guidance to Scheduling Support Officers

Act as a point of contact for staff with roster queries or concerns

Liaise with Case Managers, clients, and families to ensure service quality

Monitor scheduling KPIs, identify trends, and recommend improvements

Maintain accurate records and ensure adherence to policies and standards

Foster a positive team culture and continuous improvement mindset

Provide backup support to payroll as required, including processing and verification of rostering/timesheet inputs

Skills & Experience

Previous experience in rostering, scheduling, or workforce coordination

Strong organisational and time-management skills, with the ability to manage competing priorities

Demonstrated leadership skills, with the ability to coach, mentor, and support a team

Excellent communication and interpersonal skills, with a collaborative approach

High attention to detail, accuracy, and problem-solving ability

Competency with Microsoft Office and scheduling systems

Experience supporting payroll processes (timesheets, roster/pay alignment, basic processing)

Culture & Benefits

Wellbeing Program: regular staff wellbeing initiatives

Recognition & Rewards: celebrating achievements and contributions

Career Development: ongoing training and growth opportunities

Inclusive Culture: supportive, respectful, and values-driven workplace

Social Connection: team events and activities that build belonging

Long Service Recognition: honouring commitment and loyalty

Non-for-Profit salary packaging

How to Apply

Click APPLY to submit your application, including a cover letter and CV, in one document in Microsoft Word only. Applications can be addressed to Tanisha Connelly quoting reference number JO-2509-11110. Telephone enquiries are welcome at (08) 8100 8842.