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Visitor Experience Officer

Department of People, Sport and Culture
Darwin, NT
A$78,997-$84,880 p/a
Education & Training → Library Services & Information Management
Full-time
On-site

Posted 15 days ago


Administrative Officer 3 - Remuneration Package Range $78,997 - $84,880
(including salary $66,773 - $71,746)
Libraries and Archives
Darwin
One full time ongoing vacancy is available

As the Visitor Experience Officer, you will work as part of the front of house operations team to ensure a welcoming, safe and accessible environment for all visitors to the Community Education Precinct Library.

You’ll assist in managing collections and supporting public programs, events, and other projects as required, working across a seven-day rotational roster, including weekends.

About Library & Archives NT

Library & Archives NT (LANT) is the Northern Territory’s ‘State’ Library and Archives service. We collect and preserve the documentary heritage of the Northern Territory, including original government and community archive collections. LANT holds an extensive oral history collection, published collections in print and digital form, including books, newspapers, periodicals, and thousands of image collections. We enable access to these collections, to share the Northern Territory’s rich and unique history, through research access, events, exhibitions, education programs and online.

About You

You’re a customer-oriented individual and enjoy interacting with community members. To be successful you’ll have:

Proven experience in a customer service environment with the ability to provide positive and responsive experiences

Well-developed social and communication skills to and ability to follow written procedures

Demonstrated ability to engage effectively with people of all ages and from diverse backgrounds.

Strong computer literacy skills with the ability learn and use a range of technologies to support visitors

The Benefits

Attractive salary package

12% superannuation

6 weeks recreation leave

3 weeks personal leave

Up to $1,343 annual leave loading

Support to grow and develop your career with professional development opportunities

Enjoy stable employment in the NT Government.

Explore the Territory:

Greater Darwin regional guide

Top End regional guide

Join the Territory

Learn more about us:

Libraries and Archives NT Website

LANT Facebook

LANT Instagram

Department of People, Sport and Culture

Community Education Precinct

For further information about this vacancy please contact:
Fabiola Martinez-Hinojosa, Manager on 08 8999 3929
or [email protected]

Quote vacancy number: 14862
Closing date: 13/10/2025

Applications should consist of a one page summary sheet, resume / CV and copies of relevant qualifications.

For a copy of the Job Description or to view career opportunities in the Northern Territory Government please visit https://jobs.nt.gov.au/Home/Search


About Department of People, Sport and Culture

Darwin, NT, Australia

This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.

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