The Department of Local Government, Water and Volunteers (DLGWV), previously known as the Department of Regional Development, Manufacturing and Water, is at the forefront of driving sustainable growth across Queensland. Our mission is to manage water resources responsibly and empower councils to support and grow Queensland communities. With over 700 dedicated professionals across Brisbane and regional offices, we work tirelessly to ensure that Queensland's communities, businesses, and water resources thrive.

The Role
You will be a member of a team managing water entitlements and access to water from the Warwick centre and providing support and assistance to a larger team across the Queensland Murray Darling Basin catchments.

Key Duties and Accountabilities
• Respond to client enquiries (both verbally and in writing) on water entitlements, water access and water accounting using departmental information systems.
• Work as part of a team dealing with water entitlements and managing access to water, including new applications, amendments, transfers and water accounting.
• Apply policy and procedure to make decisions in accordance with a delegated authority under water related legislation.
• Monitor timelines for the assessment of applications to meet prescribed customer service standards.
• Maintain systems for registration of drill logs, water entitlements and recording of related dealings including works and water usage.
• Maintain document management systems in accordance with departmental requirements.
• Provide administrative support and assistance to the Warwick team including maintaining central email accounts, travel arrangements and building and vehicle management.
• Other duties as directed and required.

Role requirements
• There are no mandatory requirements for this role however, experience in the use of systems including Water Management System (WMS) and Queensland Globe would be highly regarded.
• Travel away from the centre may be required.

Queensland Public Sector Inclusion and Diversity Strategy
DLGWV is committed to respecting, protecting and promoting human rights in our decision-making and actions. We value the diversity of our workforce and are guided by the Queensland Public Sector Inclusion and Diversity Strategy. Please refer to our: Equity and Diversity Plan, Cultural capability action plan, disability service plan and multicultural action plan. We strive to create a respectful and rewarding workplace culture that encourages, recognises and embraces every individual's contribution within a collaborative environment that allows all employees to thrive.

We believe our workforce should represent the community we serve.
We strongly encourage enquiries and applications from people with diverse backgrounds including Aboriginal peoples and Torres Strait Islander peoples, people with disability, and people from culturally and linguistically diverse backgrounds.

How to apply
To apply for this role, you will need to submit the following document/s.
• Your current resume detailing your previous work, voluntary or relevant experience including two referees who have personally observed you displaying the competencies required for this role.
• A brief letter (1-2 pages) telling us why you are interested in this role and how your skills and experience complements this role. This should not be a restatement of your resume. It is your opportunity to tell us about yourself, how you meet the required competencies, key duties and responsibilities, and any specific role requirements including what skills you'll bring to the role.

Send your application via www.smartjobs.qld.gov.au

Applications to remain current for 12 months.

Job Ad Reference: QLD/659849/25

Closing Date: Wednesday, 24 September 2025