About the role:

We are looking for an experienced Contracts Manager to lead our contract delivery for a Tier 1 client in NSW. The role will support the delivery of meter reading, reconnection, disconnection services and probe reading across the Hunter, Newcastle, Central Coast and Sydney regions. This pivotal role is accountable for financial performance, safety and quality outcomes, client relationship management, and operational delivery of the contract. You will oversee budgets, reporting, and profitability while engaging with senior client stakeholders to ensure contractual compliance and service excellence.

As a Contracts Manager at ETS, you’ll be responsible for enhancing our people first approach whilst enabling a great client partnership, strong financial outcomes, driving business growth, and maintaining proactive safety and quality outcomes. You will act as the senior point of contact for contractual and operational matters, supported by the General Manager and a dedicated operational team.

You will be responsible for tasks, including but not limited to:

Full accountability for financial performance including P&L, forecasting, budgets and reporting

Contract HSEQ performance accountability

Client relationships – proactively build and maintain strong relationships

Oversee field operations, and manage resources to deliver contract requirements

Lead, mentor and develop operational teams

Drive continuous improvement in financial, operational and safety performance

Maintain contract compliance and deliver timely resolution of client issues

The following attributes are required to be successful in this role:

5+ years’ experience in contract or project management within a large organisation

Strong financial and analytical acumen, with experience in P&L accountability and reporting

Demonstrated ability to engage with senior clients and stakeholders on contractual and operational matters

Proven people management and leadership capability

Excellent written and verbal communication skills with confidence in negotiation and decision making

Industry experience in a similar environment would be preferred

What we offer:

Attractive salary package including participation in our annual bonus scheme

Fully maintained company vehicle, iPhone, iPad and laptop

5 weeks annual leave

Silverwater location, ad hoc travel required.

Opportunity for career development within an established national business

Access to Employee Assist Program (EAP) and discount private health insurance

Flexibility to support work-life balance

About us:

Since 1981, ETS has focused on delivering cost effective, efficient and sustainable utility maintenance services across the country. Our clients include the major utility companies covering power, water and gas; local, state and Federal Government departments; and major transport infrastructure companies servicing the rail and road networks across the country.

We are working together making communities safer through reliable and efficient services to utilities.

To apply:

If you are seeking a new challenge and would enjoy the opportunity to work in a growing company, click on the APPLY NOW button and submit your application.

We are connected socially so check us out at www.ets.com.au or join us on:

Facebook - @ETSInfrastructureManagement

Instagram - @ETSInfrastructureManagement

LinkedIn - @ETSInfrastructureManagment

We would like to take this opportunity to thank you in advance for your application and advise that only candidates that meet the position requirements and are an Australian Resident will be contacted.

ETS values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.