Case Manager (Full-time)

The Village Baxter proudly supports older Australians through the provision of aged care and retirement living services from our Frankston South work premises.

We are currently seeking a dedicated and experienced Case Manager to play a key role in the delivery of quality aged care services across Frankston, Cranbourne, and the Mornington Peninsula.

About the Role
As a Case Manager, you will be responsible for the care management of Home Care Package clients. This includes client assessment, care planning, ongoing review, and coordination of services to ensure the delivery of high-quality, person-centred support.

You will liaise with other case managers, carers, and healthcare professionals, and contribute to service improvement and quality assurance. This is a rewarding opportunity to make a genuine difference in the lives of older people.

This role is permanent and full-time. Standard hours of work are Monday to Friday 8:30am to 4:36pm.

Key Responsibilities

Conduct comprehensive assessments and develop individualised care plans

Monitor and review client needs and adjust services as required

Ensure the health, safety, and wellbeing of clients and staff

Liaise effectively with clients, families, healthcare professionals and other stakeholders

Ensure timely completion of documentation and reports

Participate in quality assurance and continuous improvement initiatives

Promote a positive image of our services to the community

Once trained, to provide on-call support as part of a rotating phone roster

Undertake other duties as directed by the Community Services Manager

Who We’re Looking For

A skilled Case Manager with at least two years’ experience in a similar role, including a focus on client assessment and documentation

Someone with a relevant qualification in Aged Care, Community Services or equivalent (minimum Certificate IV) and a current First Aid Certificate

Excellent communication, interpersonal, organisational and digital technology skills with a commitment to maintaining high standards of safety, dignity, confidentiality, and person-centred care

Someone with a current full Australian driver's license with access to a reliable, registered and insured vehicle

Understanding of OH&S and infection control practices and an ability to respond capably and appropriately in emergency situations

Additional qualifications or training in gerontology will be highly regarded

The successful candidate will be philosophically aligned with Village Baxter’s mission, vision and values, and be able to manage in a dynamic work environment.

More detailed information about the role is available at: https://villagebaxter.complicare.com.au/module/159/page/210325da-ee4f-4ee0-b7e4-fe870b263784.md

About Us

Village Baxter offers weekly pays, payday superannuation (12%), free off-street parking, generous salary packaging to increase take-home pay, as well as access to our Employee Assistance Program.

How to Apply

Applications, including a short cover letter and an up-to-date resume, should be addressed to Bridget Robinson, Director of Nursing, and submitted by hitting the "Apply" button on Seek.

Please be advised that if shortlisted for interview you'll be asked to provide evidence of seasonal influenza and COVID 19 vaccinations as well as relevant qualifications.

Our pre-employment processes include the completion of a National Police Check.

No agencies please.