Type: Full-time Fixed-term Contract until October 2026
Location: Doonan, QLD
Remuneration: Social, Community, Home Care and Disability Services Industry Award 2010 (Level 6) + full salary packaging options available up to $15,900 tax free per year

About Us:

Originally named The Wayside Foundation, The Ted Noffs Foundation was established in 1970 by the Australian humanitarian, Reverend Ted Noffs, who’s work championed social justice, mental health support, and innovative youth services. Today, the Foundation continues his legacy, delivering frontline services and community support across NSW, ACT & QLD. With over 200 staff and 350 volunteers, we remain deeply committed to helping young people affected by issues related to drugs, crime, and mental health.

The Role:

The Manager will provide clinical and operational oversight of our new Sunshine Coast program. The program will provide case management and intensive short term residential programs for at risk youth and young offenders. The Manager will lead a multidisciplinary team, ensuring the delivery of therapeutic and life skills programs within a short term residential setting, all while maintaining a safe, supportive environment for both staff and clients. A key focus will be on ensuring the implementation of the Therapeutic Community Treatment model, alongside overseeing client referrals, staff management, and fostering productive relationships with external stakeholders. Flexibility in working hours and a commitment to quality and ethical practices are essential to the success of this role.

Leading the development and implementation of clinical aspects of the the residential program.

Leading the development and implementation of short term intensive interventions that target the underlying issues of youth crime, with a focus on reducing recidivism and increasing connections to education, employment and community connection.

Providing leadership to a multidisciplinary team, including counsellors and youth workers, and coordinating daily program activities.

Ensuring the Therapeutic Community model is implemented within a residential setting.

Delivering the program to the highest standards in alignment with agreed program plans and funding agreement requirements.

Overseeing client referral and intake coordination in line with established policies and procedures.

Managing staff, including recruitment, personal and professional development, and conducting performance appraisals.

Overseeing weekly staff and program rosters.

Facilitating consultative meetings with relevant individuals and organisations.

Maintaining and refining the infrastructure and systems necessary for program operations.

Oversee the management of the grounds and facilities.

Providing strategic advice by identifying trends, new opportunities, and service enhancements for the Foundation.

Developing and maintaining productive relationships with non-government organisations and government departments.

Assisting in building program budgets and ensuring operations remain within budget constraints.

Overseeing and supervising all staff, students, and volunteer placements within the project.

Preparing required reports and administrative documentation.

Maintaining data collection, client records, and financial systems as required.

Ensuring the household environment is safe, supportive, harassment-free, and promotes a positive atmosphere.

Maintaining compliance with all legal and ethical standards.

Essential Selection Criteria

Qualifications and experience in working with young people with alcohol and/or other drug related difficulties.

Demonstrated capacity to coordinate a residential treatment service and to motivate, lead and supervise a multidisciplinary staff team.

Demonstrated knowledge of Therapeutic Community Standards and Therapeutic Crisis Intervention.

Knowledge and experience of good counselling practice.

Strong analytical, written and financial literacy skills with a proven ability to manage budget, analyse data and statistics, write reports.

Strong communication, negotiation and stakeholder management skills with a proven ability to form strategic sector and community relationships.

Commitment to the principles of harm minimisation and to the aims of the Ted Noffs Foundation.

Must have a current and valid QLD Blue Card and Drivers Licence.

If you're looking for work that’s real, challenging, and genuinely makes a difference—you’ve found the right place. At Noffs, we stand beside young people who’ve faced adversity early in life, offering free, evidence-based treatment and genuine care. If you’re ready to make a meaningful impact and walk alongside these young people on their journey, we’d love to hear from you.

How To Apply

Submit your application via SEEK with a Resume and a Cover Letter outlining your suitability for the role.

As interviews will be conducted on a rolling basis, applicants are encouraged to apply at the earliest point and will be highly regarded. Interviews may be offered upon application.

Please note only successful applicants will be contacted. For further information, contact us at [email protected].

Ted Noffs Foundation is committed to equal employment opportunity and embraces diversity and inclusion within its workforce. As such, people from diverse backgrounds are encouraged to apply. This includes, but is not limited to First Nations People, People with Disability, Women and People from Culturally and Linguistically Diverse backgrounds.