Endeavour Foundation is one of Australia’s largest employers of people living with disability. Our people live and breathe our purpose every day, with flexible working, great perks, and work/life balance. We are dedicated to creating an inclusive culture where our employees can grow, learn, and do their best work. Our purpose is simple: make possibility a reality.

About this role:

We have an exciting opportunity for a dedicated and compassionate NDIS expert in the role of Coordinator to join our team within the Client Services Division. In this role you will support our customers in navigating and coordinating their National Disability Insurance Scheme (NDIS) journey, ensuring they receive the essential support and services needed to achieve their goals and enhance their quality of life whilst with Endeavour foundation.

In this pivotal role, you'll:

• Ensure we respond to customer enquiries and questions in a timely and professional manner
• Be a SME to internal and external stakeholders on NDIS funding
• Develop all quotes related to supports provided by Endeavour accurately and in designated timeframes
• Be able to effectively use Power Bi and other reporting software or tools to monitor relevant financial KPI and track own performance
• Strong working knowledge of the NDIS and what it means for customers and Endeavour Foundation. This includes keeping up to date with changes in the NDIA and NDIA price guide and rates
• Ability to report on clients that are underfunded and advocate appropriately for the funding required
• Ability to apply innovative ideas, take initiative with a clear business purpose in mind and continually seek to improve business processes
• Demonstrated experience in successfully partnering with relevant stakeholders to achieve business objectives

About you:

• Formal qualifications in Social Work, Psychology, Human Services or related discipline would be advantageous however are not essential
• Exceptional time management skills and ability to appropriately prioritize
• Ability to manage high volume of communication in a timely and effective manner
• A high level of interpersonal skills including the ability to develop and maintain relationships within a team, with customers, across service providers, and with various stakeholders.
• Ability to develop skills and knowledge as a subject matter expert in regard to NDIS funding for supported employment, supported independent living and community participation.

Benefits and Perks:

• Salary Package up to $15,900 of your annual salary tax free, and additional $2,650 for meal and entertainment expenses
• Hybrid working environment, WFH flexibility.
• Onsite Parking and Café in Support Office
• Use your pre-tax income to purchase a new or used car, saving on both the purchase price and running costs via a Novated Lease through Salary Packaging.
• Discounts on Corporate Private Health Insurance, selected Kia vehicles and white goods at Harvey Norman
• Discounted family gym memberships through Fitness Passport
• Supportive induction and learning opportunities, with Reward and Recognition Program
• 6 weeks paid parental leave for primary carer
• Free mental coaching and counselling through our Employee Assistance Program.

How can you join Endeavour Foundation?

Please note, before commencing with Endeavour Foundation, you will be required to undertake a “Fit2Work” National Criminal History Check, hold or be willing to obtain a Working with Children Check (Blue Card) and NDIS Worker Screening Check/Yellow Card.

Intrigued? We’d love to hear from you. Please click "apply" to submit your application.