Company description:

Department of Communities and Justice

Job description:

Senior Project Officer
Homes NSW

• Location: Southern & Western District| Housing Services
• Employment type - Temporary Opportunity's up to 12 months, with possibility of extension, Talent Pool will also be created
• Salary - 9/10, Salary ($129,464 - 142,655) pa, plus employer's contribution to superannuation and annual leave loading
• Ability to travel across Southern & Western District

About the role

The Senior Project Officer will engage with internal and external stakeholders to strengthen communication across Homes NSW. This is a dynamic and impactful role requiring strong stakeholder engagement, project coordination, and strategic communication skills. The role presents a valuable opportunity to contribute to significant initiatives that enhance collaboration and foster effective stakeholder relationships, while delivering meaningful outcomes for tenants and communities. The role requires flexibility and a willingness to work across Southern and Western District, with a primary focus on Western NSW.

What you will be doing

As Senior Project Officer, you will:

• Prepare, review, and coordinate high-quality briefings and correspondence for the Director.
• Collaborate effectively with Team Leaders and Housing Managers across the Business Unit.
• Contribute to the implementation of strategic initiatives and provide support to executive functions.
• Design, deliver, and evaluate engagement initiatives that amplify frontline feedback, drive service improvements, and strengthen workplace relationships.
• Build and maintain strong partnerships between frontline offices, stakeholders, and Homes NSW to enhance communication, improve service accessibility, and promote sustainable tenancies.
• Partner with the Housing Portfolio team to oversee vacant properties, coordinate disability modifications, and support the management of maintenance requests.

Who are we looking for?

• A high level of capability to quickly adapt, work independently, and hit the ground running with a proactive, can-do attitude.
• Strong stakeholder engagement, project coordination, and strategic communication skills to support the delivery of meaningful outcomes for tenants and communities.
• Well-developed negotiation and communication skills to provide effective support to the district and manage complex stakeholder interactions.
• Experience working collaboratively with internal teams and external partners to strengthen communication, improve service access, and support sustainable tenancies.
• Maintain cultural sensitivity and inclusive practices in all engagements.
• Proven ability to design, deliver, and evaluate initiatives that incorporate frontline feedback, drive service improvements, and foster strong working relationships.
• Resilience, flexibility, and a solutions-focused approach to support evolving priorities in a dynamic operating environment.

Download the role description.

What We Offer

We offer a variety of benefits, including:

• A challenging and rewarding career

• Flexible, autonomous work environment

• Competitive pay and conditions

• Training and development opportunities to build and maintain capabilities
• Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on Working for us.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It's work that really matters.

Apply now and join Australia's top public sector employer where we will support you and provide an exciting and flexible working environment!

Are you ready to join us?

Click apply, attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 3 pages) addressing the 2 targeted questions below with a brief outline on how you meet the requirements of the role:

1. Please provide an example of a client service project or program that you led independently, demonstrating effective time management and involving the engagement of other services, from design through to implementation, reporting, and evaluation?

1. Please provide an example of how you have managed your own performance whilst balancing customer service commitments. Please focus on examples that highlights your ability to achieve business targets whilst ensuring customer service delivery standards are maintained.

Applications close 25 September 2025 at 11:59pm AEST.

Got a question?

For more information about the role or what it's like to work for DCJ, please contact the hiring manager Diane Minns via: [email protected] or 0417481185.

If you've got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please reach out to Syvonne Pereira Via: [email protected] or 0402 600 846

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Applying for DCJ jobs on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/

The Welcome Experience
Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperience

The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW' page.