Support Coordinator/Case Manager

Eunoia Lane
Darwin, NT
A$70,000-$83,000 p/a
Community Services & Development → Aged & Disability Support
Full-time
On-site

Posted 19 days ago


Eunoia Lane is a locally owned and operated company, providing quality services to NDIS participants of the Northern Territory, Western Australia and Queensland - including Coordination of Supports, Specialist Support Coordination and Occupational Therapy.

At Eunoia Lane, we believe every person deserves to live a life of dignity, inclusion, and self-determination. As a purpose-driven organisation within the disability services sector, we are committed to delivering high-quality, person-centred supports that empower individuals to thrive.

Our team is guided by strong values, a human rights approach, and a relentless commitment to continuous improvement. We foster a collaborative and supportive culture where innovation is encouraged, and voices are heard.

We are committed to improving the quality of life for clients living with disability. We provide our services all over Northern and Central Australia, including all rural and remote areas. We have offices located in Darwin, Alice Springs, Broome and Cairns.

Eunoia Lane is currently looking for a Support Coordinator to join our team.

About the position:

The role of a Support Coordinator is to coordinate the supports for NDIS Clients and assist them in achieving their goals outlined in their NDIS funded plan. A Support Coordinators role is to proactively identify, develop, coordinate and facilitate access to supports and services alongside their allocated NDIS Clients.

The position requires a highly organised person with excellent oral, written and interpersonal communication skills. Required to work well both independently and cooperatively as a member of a team, the position requires a person who displays self-discipline with the ability to avoid distractions and diversions in order to manage their own time effectively.

Analytical and creative skills are necessary, in order to analyse the individual needs of people with disabilities, with the ability to identify, measure and report on outcomes

The candidate chosen to join Eunoia Lane as a Support Coordinator will have positive and contemporary values towards people with disabilities, and must have the ability to interact, communicate and engage effectively with diverse cultures. Previous experience as a Support Coordinator is not essential.

Key responsibilities:

Work with clients, families and carers to identify and access opportunities for skills development, education and employment

Support and encourage clients to achieve their goals and provide support coordination services in line with their NDIS plans

Develop networks and collaborate with stakeholders to proactively identify, plan, implement and evaluate supports.

Prepare and maintain up to date and accurate case management notes and reports using clear and concise language on client progress.

Liaise with a wide range of stakeholders, community services, government agencies, customers and service providers.

Attend and contribute to team meetings, discussions and planning. Generate ideas and options, whilst maintaining flexibility and receptiveness to change and alternatives.

To apply for this position you must have (or be willing to obtain) the following:

A 'can-do', positive attitude

Current driver’s licence and roadworthy vehicle

Working with Children (Ochre) Card

National Police Clearance

First Aid Certificate

NDIS Worker Screening

The right to work in Australia.

If you’re looking to be part of a forward-thinking organisation that truly makes a difference, Eunoia Lane is where your purpose and profession align. Apply via Seek today!

For further information about this position please contact Deanne Kamid, People & Culture Manager via [email protected]

We celebrate multidisciplinary teams and value the rich skills and experiences brought by applicants from a range of sectors and professional backgrounds. Aboriginal and Torres Strait Islander people are encouraged to apply.


About Eunoia Lane

Cairns, QLD, Australia

This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.

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