Manager Permission Systems

Townsville, QLD | Full-time | Non-ongoing until 17 July 2026

$94,563.00 - $106,775.00 PA

Applications close Sunday 21 September 2025

The Great Barrier Reef Marine Park Authority (the Reef Authority) is a Commonwealth non-corporate entity, and a statutory agency established by the Great Barrier Reef Marine Park Act 1975 (Marine Park Act), reporting to the Minister for the Environment and Water. Our objective is the long-term protection, ecologically sustainable use, understanding and enjoyment of the Great Barrier Reef for all Australians and the international community through the care and development of the Marine Park.

Managing a reef roughly the size of Italy demands many skills and talents, so you don't have to be a marine biologist to contribute to our mission. From finance to marketing roles, we have a team almost as diverse as the ecosystem we protect. Our commitment and dedication to the Great Barrier Reef and the Australian public have a long-lasting impact, and we are looking for individuals who can bring their unique skills, experience, and knowledge to our high-performing and inclusive organisation.

The Position

We are seeking an experienced and forward-thinking Systems Manager to join our team. This position supports the Assistant Director Permission Systems and Compliance and the broader Environmental Assessment and Protection team with data systems management. This position is responsible for the management and coordination of business system maintenance and improvements associated with the Reef Management platform and associated interfaces. In particular, the position is responsible for the quality assurance of data, data analysis and reporting, internal and external user support, trouble shooting and delivery of system enhancements.

The position is responsible for the supervision, coaching and performance management of staff and will also undertake processes required for collection and reconciliation of revenue associated with the environmental management charge and exercising a range of delegations relating to permissions and compliance. The position also plays a key role in the provision of advice and accurate reports on revenue streams and visitation statistics.

What’s in it for you

• Contribute to the long-term protection and sustainable use of the Great Barrier Reef
• Lead system maintenance and enhancements for Reef Management platforms
• Supervise and coach staff to deliver high-quality outcomes
• Provide advice and reporting on revenue and visitation statistics
• Work in a high-performing, inclusive team with national impact

What you’ll bring

• A natural problem-solving mindset and commitment to seeing things through
• Strong written and verbal communication across all stakeholder levels
• Analytical thinking, attention to detail, and excellent organisational skills
• Ability to thrive under pressure and manage competing priorities
• Proficiency in Microsoft Excel, data visualisation, and database interrogation
• Experience in supervising staff and driving continuous improvement
• Confidence in interpreting legislation and applying policy to system operations

Ready to lead data systems that support Reef protection? If you're a strategic thinker with strong technical and leadership skills, we encourage you to apply today.