Are you seeking to be a part of values-based organisation, where you can grow your skill set and career experience, whilst working within an innovative and engaging environment that consistently strive towards quality and best practice?

We are seeking an experienced and dedicated Support Coordinator who is driven to succeed through the achievement of positive outcomes for the participants’ they support. If you are an energetic and professional individual, we want to hear from you!

About us

At Recovery Plus Support, we pride ourselves on our recovery-oriented practices and our approach to a holistic model of support. We support individuals on the NDIS with psychosocial disabilities to increase their capacity and to help them live a fulfilled and self-sufficient life. Our team is committed to providing exceptional support and service that is aligned with our company values.

Our Support Coordinator’s help our participants to accomplish their NDIS goals by interpreting their NDIS plan, understanding their funding, assisting them to research and implement NDIS funded supports and to build their capacity, and over time, enabling the participant to coordinate and manage their own supports and funding.

Our Support Coordinators each bring a unique background and set of skills to the team. It's this diversity that makes us stronger, allowing us to provide comprehensive support and helping our participants lead more fulfilling lives.

About the opportunity

The role of a Support Coordinator will involve:

Maintaining positive relationships with both internal and external stakeholders

Identify, connect, and negotiate with appropriate service providers to deliver quality outcomes and timely services

Collaborating with participants to understand their needs,

Work to empower the participant to understand, and navigate and optimise their NDIS plan.

Provide linkages to services of the participant’s choice, relevant to their needs and goals, to maintain relationships, manage everyday tasks, live more independently, and enhance community involvement

Collecting evidence and conducting research to support participants with NDIS plan reviews

Monitoring and maintaining Recovery Plus Support’s Customer Relationship Management system

About You, Your Skills & Experience

You will draw upon your professional skills and demonstrate empathy, understanding and care to support our participants with their journey towards recovery and leading a self-sufficient and fulfilling life.

Effective and confident written and verbal communication skills

An understanding of the National Disability Insurance Scheme (NDIS) and a passion for the Mental Health and Disability industry

Prior experience the same or similar role

Solutions oriented and adaptability

Strong organisational and digital capabilities

Ability to work within a fast-paced environment

Knowledge relating to psychosocial disabilities

The ability to manage an individual case load and perform tasks autonomously

Key selection criteria

To be successful in this role, you will need:

A Certificate IV in Mental Health or a Bachelor’s Degree in a related field, will be highly regarded as will professionally experience in the mental health field

Full Time Availability

Driver's License

NDIS Worker Screening Check

Working with Children's Check

First Aid and CPR Certificate

NDIS Orientation Certificate

What we offer

A welcoming work culture and supportive team at head office that will provide you with supportive leadership

Ongoing training opportunities

We are an Equal Employment Opportunity (EEO) employer and are committed to building a workplace culture which values diversity and inclusion.