An exciting opportunity awaits for passionate and driven professionals to join a dynamic NDIS service provider! Work alongside a highly experienced and modern Executive team who highly value being an employer of choice. We provide a great company culture and adapt practical, common-sense approaches. We offer a fresh alternative that is sharp and customer-service focused.

We genuinely care and are passionate about providing providing high quality supports for people with disability while providing the best customer service in the sector.

Our team is our most valuable asset. We value a good work culture, appreciate our people by putting them first and create a work environment that celebrates teamwork and encourages individuality.

If you have experience as a Support Coordinator and would thrive in a modern and fun company, we would love to hear from you. We are seeking high energy, motivated and independent people to be the next great addition to our team.

The role offers an attractive $45ph rate for the successful candidate, along with many opportunities for flexible work arrangements, remote working and employer of choice perks!

You are expected to build your own caseload, aided if you already have an existing caseload and strong networks. Competitive pay for those with an existing caseload.

Candidate Requirements

Candidate with existing client base

Existing Support Coordinator experience

Adherence to simple KPI structure of 30 billable hours per week

Team Player

Autonomous and organised

NDIS awareness, particularly concerning support coordination and the importance of choice and control for participant

Excellent verbal and written communication skills

Excellent critical thinking and organisational skills

Strong time management and ability to prioritise

Ability to build rapport and trust with stakeholders

Excellent knowledge of MS Office and other basic computer programs

Additional Information

Hybrid working models available

Generous Employer of Choice benefits and recognition

Flexible work arrangements, including working from home

The role is immediately available

Main Responsibilities

Connect participants with relevant services and supports

Help participants to understand and make the most of their NDIS plan

Manage challenges in your support environment such as access to education, health, justice services and similar

Reduce barriers that are preventing participants from implementing or using your NDIS plan as intended

Help participants negotiate your service agreements

Help build participant capacity

Develop and design support solutions to meet participant outcomes

Assist in resolving points of crisis and developing capacity and resilience within the participant's network

Coach the participant through challenges

Collaborate with all stakeholders to keep them informed

Assist participants in preparing for the review and reporting of their achieved outcomes

Model and reinforce values in organisational culture and practice

Reflect and uphold the NDIS principles and values in behaviour and way of working