Multiple NV1 Opportunities – Service Governance and Contracts

Location: Canberra
Clearance: NV1 required
Contract Length: Initial 12 months + extensions
Rates: $600 - $1300 p/d (depending on the role)
Role 1: Contracts Manager

Primary Purpose

Act as the primary point of contact for all contractual matters, driving commercial governance and managing risks and opportunities across a major ICT program.

Key Accountabilities

• Lead commercial governance forums with internal stakeholders and the client
• Monitor and report on commercial performance including revenue, margins, and controls
• Identify, assess, and mitigate commercial risks and opportunities
• Support pricing reviews, benchmarking, and financial modelling
• Partner with senior stakeholders to ensure strong commercial outcomes

Essential Requirements

• Proven experience in contract management, commercial governance, and risk management
• Strong stakeholder engagement and decision-making under pressure
• Background in large-scale ICT programs and ERP environments advantageous

Role 2: Service Provider Governance Manager

Primary Purpose
Oversee supplier management processes, ensuring accountability, service excellence, and performance across a complex multi-vendor environment.
Key Accountabilities

• Manage supplier performance, contracts, SLAs and OLAs
• Coordinate performance metrics and reporting requirements for providers
• Lead supplier relationships, resolve issues, and drive continual service improvement
• Deliver governance frameworks and compliance across ITSM and SIAM environments
• Engage stakeholders effectively to ensure outcomes are met

Essential Requirements

• 5+ years in service provider governance or vendor management roles
• Expertise in ITIL, SIAM, and ITSM operations
• Strong leadership, process optimisation, and stakeholder engagement skills

Role 3: On/Off Boarding Manager

Primary Purpose
Manage and optimise the onboarding and offboarding of IT staff, contractors, and third-party providers, ensuring seamless access, security, and continuity.
Key Accountabilities

• Develop and implement onboarding and offboarding processes
• Manage access, security, and documentation requirements
• Ensure seamless integration and disengagement of suppliers in multi-vendor settings
• Provide leadership in contract transitions, vendor management, and supplier governance
• Maintain service continuity while managing risks and stakeholder expectations

Essential Requirements

• Demonstrated success in managing onboarding and offboarding in ICT environments
• Strong risk management, stakeholder engagement, and vendor transition skills
• Familiarity with SIAM methodologies and complex service delivery environments

If you have relevant experience, please submit your latest CV and we will be in touch shortly!