QA Engineer
NSW Department of Customer Service
Posted 14 hours ago
QA Engineer
- Work Type: Temporary up to 4 years
- Location: Sydney
- Grade: Clerk Grade 7/8 ($113,574- $125,720 + Super)
About the organisation
Spatial Services, a division of the Department of Customer Service is the key provider of spatial land information services in New South Wales.
Spatial Services' integrated framework connects the people of NSW to a comprehensive package of land and property services including property information, surveying and mapping.
Spatial Services' provides land information services to individuals, businesses, government agencies and non-profit organisations throughout NSW, Australia and internationally.
About the role:
As our QA Engineer, you will play a critical role and be at the forefront of implementing and reviewing quality assurance activities, including compliance monitoring. You will manage and resolve complex issues, thorough testing, and providing detailed reports to guarantee consistent quality assurance services for our customers and stakeholders.
The ideal candidate will have:
- Ability to plan and undertake testing by writing and executing functional and non-functional tests including debugging and refactoring the test code to ensure code and processes are of high degree of quality and fit for purpose
- Ability to provide direction and guidance to the team to enable issue resolution of identified defects to improve the quality of systems development
Strong ability to measure and report on test activity including gaps in software and processes, manage defects and author software defined tests to improve the quality of systems development to meet business and operational needs - Experience in Identifying new test techniques and tools and partner with developers to improve the quality of systems development Proven experience in providing support and advice with implementation of quality assurance recommendations to both external and internal stakeholders to ensure service provision meets quality assurance objectives
- Ability to develop and maintain systems and processes including writing automation tests across different levels and reviewing release scripts across environments to ensure quality is assured.
Salary Grade 7/8, with the base salary for this role starting at 113,574 base plus superannuation
Click Here to access the Role Description. For enquiries relating to recruitment please contact Vanessa Stanghieri via [email protected].
Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.
Closing Date: Tuesday 23rd September 2025 [9:59am]
Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.
Belong in our diverse and inclusive workplace
The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.
You can view our full diversity and inclusion statement here.
We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact [email protected]
For more information, please visit
Information on some of the different types of disabilities
Information on adjustments available for the recruitment process
About NSW Department of Customer Service
We are a team of more than 12,000 people, working together to provide services that improve the lives of our 8+ million customers across NSW. As a leading central service NSW Government agency, we are made up of over 30 agencies, entities and business units, which makes our work incredibly diverse.
We are focused on delivering first-class customer service, regulatory reform and digital transformation is at the heart of what we do; driven by our many teams across DCS including Service NSW, Digital.nsw, Revenue NSW, State Insurance Regulatory Authority and Telco Authority.
Come join us and influence the future of our great state.
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