🌟 Step Into Leadership | Collection Team Supervisor – Blacktown NSW
Commercial Credit Services

Are you a seasoned collections professional ready to lead from the front? Commercial Credit Services is seeking a driven and people-focused Collection Team Supervisor to guide our high-performing team in Blacktown, NSW.

This is your opportunity to step into a leadership role where your experience, emotional intelligence, and operational know-how will make a real impact.

🧭 About the Role

As Collection Team Supervisor, you’ll be responsible for:

Leading a team of collection officers to meet performance targets and compliance standards

Coaching and mentoring staff to improve customer outcomes and operational efficiency

Overseeing daily workflows, rostering, and reporting

Ensuring adherence to privacy, regulatory, and internal policy requirements

Supporting recruitment, onboarding, and continuous development of team members

Driving a culture of accountability, empathy, and excellence

👤 About You

You’re someone who:

Has proven experience in collections, credit control, or financial services

Is ready to step into a leadership role and grow with the business

Communicates with clarity, confidence, and emotional intelligence

Thrives in a fast-paced, compliance-driven environment

Is passionate about team development and customer service excellence

Brings a proactive mindset and a commitment to continuous improvement

💼 What We Offer

A supportive, inclusive team culture

Leadership mentoring and development pathways

Competitive salary and performance incentives

A chance to shape team culture and drive real results

Convenient Blacktown location with onsite parking

📩 Ready to lead?
Apply now and take the next step in your career with Commercial Credit Services.

📩 How to Apply
Send your application to [email protected]. Be sure to include:

A cover letter outlining your collections and leadership experience, and why you're the right fit

Your updated resume

We’re excited to hear your story and see what you’ll bring to the team!