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Team Leader (Residential Services Elouera)

Lives Lived Well
Orange, NSW
A$110,111-$114,978 p/a + super + salary packaging
Community Services & Development → Management
Full-time
On-site

Posted 22 days ago


Lives Lived Well offer a variety of community and residential Alcohol and Other Drug programs throughout Queensland, New South Wales, and South Australia, helping thousands of people every year to navigate AOD related challenges and move forward in life.

Elouera is a residential rehabilitation service in Orange for women needing support with alcohol and other drug use. The program runs for six to twelve weeks and offers specialist support that enables clients to have their children (under 10) remain with them during treatment.

Your Opportunity

In this leadership role, you will organise and direct all clinical and operational aspects of Elouera, including oversight of individual clinical interventions, counselling, group facilitation and case management. You’ll also manage staff rosters and provide leadership and support to a team of approximately 15 staff.

This is a full-time, ongoing position based on-site in Orange. The salary for this position is $110,000 - $115,000 plus superannuation, with access to Salary Packaging to increase your take-home pay.

The Elouera team has experienced a period of significant change, and we’re looking for a steady, compassionate leader who can bring stability, consistency, and a sense of calm to the service. Your ability to foster trust, build strong relationships, and lead with empathy will be key to supporting the team and clients through this next chapter.

What We’re Looking For

With experience in the AOD sector—residential or community-based—you’ll be a proactive, dedicated leader ready for your next challenge. You think on your feet, thrive in dynamic environments, and bring the skills needed to navigate the complexities of residential care. This will be coupled with:

· A background in developing clinical treatment and education programs and working within evidence-based frameworks

Leadership and mentoring skills – you’ll be supporting a team of up to 15 clinical and non-clinical staff

Exceptional written and verbal communication skills and the ability to relate well with a range of internal and external stakeholders

An understanding of contractual obligations within a Residential facility and able to develop funder-driven reports

Strong stakeholder engagement skills – the role includes networking with funders and other service providers, attending community events and developing collaborative service partnerships

Being solutions-focused and passionate about process improvements – we welcome ideas and suggestions to make things better

Ability to lead with empathy and walk alongside your team, but have the confidence to engage in hard conversations when required

Promote an inclusive and holistic approach to client care – you will have strong cultural awareness and practice at working in a culturally safe and respectful manner

Experience with rostering would be beneficial – you’ll be required to schedule casual after hours Support Workers

Most importantly you will have passion, commitment, and a great attitude with a genuine alignment to the Lives Lived Well values. Our values are:

We are humble, human and full of hope

We show up and share

We ask: Why not? And what’s next?

We leave a positive wake

Why Join Us?

While you support others, we’ll support you with:

An extra five paid leave days per year to support your wellbeing and work-life balane

Being part of an evidence-based, data-driven organisation who foster best practice across all aspects of the business

Strong leadership and peer support, including Team Leader Forums

85% of our current workforce think LLW is a truly great place to work (People Survey, September 2023)

How to Apply

For a position description please contact us via email: [email protected]

Applications close Friday, 19th September but we will be conducting interviews throughout the process and may close applications early.

To be female is a genuine requirement for the position under Section 31 of the Anti-Discrimination Act 1977 (NSW) and Section 30 of the Sex Discrimination Act 1984 (Cth).

Lives Lived Well is an equal employment opportunity employer. We encourage applications from a diverse range of social, cultural and gender backgrounds that reflect our community including First Nations People.

#LLW


About Lives Lived Well

Bundaberg, QLD, Australia
Community Services & Development
501-1000 employees

We are a not-for-profit healthcare provider that offers evidence-based services across Queensland, New South Wales, and South Australia. We specialise in supporting people with concerns related to alcohol and other drugs (AOD), mental health, transitioning from corrective services, veterans' wellbeing, and gambling.

We bring experience, empathy, and a judgement-free approach to every person’s journey, recognising that life is complex. We work alongside clients to unlock their capacity for positive change by providing person-centred support using verified, contemporary clinical approaches.

Our passion lies in supporting people, and we’ve been doing just that for over forty years.

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