Client Service Administrator
Loan Market
Posted 22 days ago
Are you looking to kickstart your career in financial services? Loan Market Glen Waverley is seeking a motivated and detail-oriented Client Service Officer to join our team. This is a fantastic entry-level opportunity with full training provided and the potential to earn significant performance bonuses.
What you’ll be doing:
Following up with customers to complete their fact find and file invite
Sending approval letters to customers once their loans are approved
Monitoring incoming emails for lender queries and logging them accordingly
Following up with customers to return signed loan documents
Providing polite and professional phone support
What we’re looking for:
Previous customer service experience, preferably in a corporate or professional environment
Bachelor’s degree in Business, Economics, Finance, or a related field
Basic understanding of email systems (training on Gmail will be provided)
Polite, professional, and customer-focused over the phone
Why join us?
Permanent, full-time office-based role (for data security reasons)
Full training provided by an experienced broker
Supported by an established client service team and an additional broker – lots of people to learn from
No prior industry experience required
Competitive salary of $55,000–$60,000 inc. super
Generous performance-based bonuses ranging from $5,000–$30,000 per year
Supportive and professional team environment
Hours: Monday–Friday, full time, office based
Apply today and grow your career with Loan Market Glen Waverley.
About Loan Market
We've been helping people into homes for two decades.
Founded in 1995 by Sam White, Loan Market is a member of the White Family Group of Companies.
The business rapidly grew through the 90's and by 2001 the company's loan book reached $1 billion. In 2003, the Loan Market brand was launched and the company had over 200 brokers throughout Australia. By 2014 our brokers had secured over $47 billion of home loans for thousands of Australians. Today, Loan Market has cemented itself as one of the largest mortgage brokers in Australia.
Over the past decade, Loan Market has expanded into New Zealand growing our network to over 1,000 brokers internationally.
Source: This is an extract from the company's own website.
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