Customer Experience and Sales Officer
Maroondah City Council
Posted 2 days ago
Customer Experience and Sales Officer
- Casual Positions
- Rate of Pay: $35.48 per hour (including loading)
- Location: Ringwood / Croydon
The Customer Experience and Sales Officer plays a vital role in delivering exceptional customer service and promoting and selling Maroondah Leisure products and services across three Maroondah Leisure centres: Aquanation, Aquahub, and Croydon Memorial Pool.
As the first point of contact for customers, this position involves efficiently liaising with facility guests, both face-to-face and via telephone to provide accurate information, handle customer enquiries, process bookings, enrolments, and memberships. The officer will also be responsible for collecting facility usage fees, cash handling, and adhering to Council's Cash Handling Policy.
As part of our selection process you may be required to have pre-employment checks. (Psychometric Assessment, CrimCheck and Working with Children Card - Employee).
To apply online please visit our Careers @ Maroondah www.maroondah.vic.gov.au
For further information please call Buwa Jayanetti, Customer Experience and Sales Coordinator on Tel: 9294 5536.
Closing Date: Sunday 21 September 2025
About Maroondah City Council
Maroondah City Council was constituted as a new municipality on 15 December 1994. The City of Maroondah is made up of three wards, with each ward represented by three Councillors.
Council elections were held in November 2012 and the new Council will remain in office until the next election in 2016. Councillors elect the Mayor each year to serve as the principal ambassador for the City.
Council recognises and protects the rights, interests and responsibilities of the community, individuals, community sectors and public bodies in the City of Maroondah in accordance with the Charter of Human Rights and Responsibilities.
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