About Us:
At The Big Group, we are all about the essence of true hospitality, made for the 21st century. From sourcing ingredients, training our staff, and curating the details, the great Art of Australian Hospitality is its ability to flex from formal to relaxed, ultra-contemporary to authentically multicultural, and to show everyone a good time. When it comes to our team, Fun is Fundamental! We believe that a dynamic and enjoyable work environment is key to delivering exceptional service. Our team is passionate, energetic, and dedicated to creating memorable experiences for our guests while having a great time doing it!

Our Venues:
Ormond House, Luminare, The Glasshouse and our newly acquired State Library Victoria provide stunning event spaces for corporate dinners, conferences, cocktail parties, private occasions, weddings, milestone celebrations, and everything in-between. Across all venues we offer a vast array of service styles and dining/menu options.
How do we find the staff for this? We have a dedicated staffing to team to recruit, nurture and manage our 500+ strong casual staffing pool.

Position Overview:
The Back of House (BOH) Kitchen Roster Coordinator role works closely with our Staffing Manager & FOH coordinators to coordinate our BOH workforce of Chefs and Kitchen Hands. This includes end to end recruitment, onboarding, ongoing rostering, tracking training, communication and offboarding, ensuring that all rosters remain filled and we always have the appropriate number of staff to fulfill the demands of the business.
The staffing team are a group who loves a laugh and know how to get the best out of our teams, we are excellent communicators and take pride in nurturing our supportive and inclusive team culture.
This is a Monday to Friday (or Tuesday to Saturday if candidate prefers) role with the flexibility to work on the weekend or evenings if events require. The successful candidate must be available to work through our Major events and recruitment period of August to February, with the busiest months being August, September, October, November, and January

Main Duties

• Coordinate all BOH rosters across production kitchen, venues and events, ensuring all rosters remain filled.
• Coordinate recruitment initiatives in collaboration with other staffing coordinators, planning ahead to accommodate peaks and dips in staff number requirements throughout the year.
• Build and maintain relationships with key BOH staff – Head Chef, Executive Chef and Head Chef of Production to remain updated on staff progress and training.
• Get to know and be invested in the BOH casual staff pool, building relationships while understanding their needs and strengths.
• Support team to submit weekly timesheets and reporting for casual staff pool.
• Work with the staffing to team to nurture our great culture by organising and attending activities and events.
• Be present at our venues and major events to ensure staff are where they need to be, when they need to be.
• Take the BOH staffing phone on evenings and weekends in rotation with the team.

Skills/Experience Required

• At least 2 yrs experience in high-volume rostering using rostering platforms.
• Exceptional admin abilities with high accuracy and attention to detail.
• Experience in end-to-end recruitment processes, including interviews, offers and onboarding/employment paperwork.
• Strong Hospitality experience, ideally in a kitchen environment and/or catering.

How to Apply:
If you are passionate about hospitality and have the skills and experience to excel in this role, we invite you to send us your resume and cover letter!
Join us in creating unforgettable experiences at The Big Group!

**full working rights only please**