About Us At Two Sugars On Pako, we bring the warmth of Italian flavor to Geelong with house-made dishes, locally roasted coffee, and a passion for exceptional service. Located in the heart of the community, our café is a favourite for breakfast, lunch, coffee dates, and private events.

Key Responsibilities As our Restaurant Manager, you'll be the heart of daily operations, responsible for delivering a consistently outstanding customer experience and supporting the continued growth of our café. • Work closely with the kitchen team to design seasonal menus that reflect the café’s Italian-inspired identity • Coordinate and oversee private bookings, group functions, and special events • Manage ordering of food, beverages, and supplies to ensure consistent stock levels and quality • Set menu pricing based on cost analysis, market demand, and profitability goals • Keep accurate records of inventory, expenses, and daily sales • Ensure the venue is clean, safe, and meets all food safety and health regulations • Lead, train, and support front-of-house and back-of-house staff to maintain high service standards • Create and manage staff rosters to align with peak hours and operational needs • Welcome guests, assist during busy periods, and handle any customer concerns professionally • Monitor the quality of food and service to ensure it meets customer expectations • Oversee takeaway and online order processes to ensure smooth service and customer satisfaction • Support marketing efforts by helping plan promotions, events, or social media campaigns • Build relationships with local suppliers and service providers • Contribute to business planning, including sales targets, cost control, and growth strategies Requirement: • Diploma of relevant qualifications • At least 4 years of experience • Strong leadership and interpersonal skills • A passion for food, coffee, and delivering great service • Ability to thrive in a fast-paced, team-oriented environment • Knowledge of Italian cuisine is a bonus!