Company description:

About us:

Bendigo Kangan Institute is one of Victoria's largest TAFE providers. We offer state-of-the-art training centres providing a wide range of courses in a variety of fields. We foster a culture that is customer-centric, works together and focuses on achieving our best in a healthy and supportive environment. If you are passionate about putting the customer first, thrive on being part of an inclusive and united team, please read the detailed position description document to understand our values and focus.

Job description:

Location: Broadmeadows , onsite
Role Type: Full time fixed term until December 2025
Remuneration: $ 77,201.60 inclusive of 12% super

About The Role:

Are you someone who thrives in a fast-paced, people-focused environment and enjoys being the go-to person for support? We're looking for an approachable and organised Front Desk & Support Officer to join our welcoming team at the Skills and Jobs Centre.

In this role, you'll be the first point of contact for visitors, providing a warm and professional experience. You'll support a team of career counsellors with reception duties, managing enquiries, coordinating meetings, and keeping data up to date. Your ability to juggle multiple tasks and adapt to changing priorities will be key to your success.
(The role is internally known as Skills and Job Centre Administration Officer)

We are excited about you because you have:

• Genuine passion for customer service
• Strong multitasking skills and the ability to thrive in a fast-paced setting
• A team-first attitude and adaptability to change
• Experience in preparing and maintaining confidential files and data entry
• Experience in an educational environment (desirable)
• An appropriate certificate-level qualification or an equivalent combination of relevant experience and training in providing high-level customer service and administrative support

We can offer you:

• People-centred team culture
• Free onsite parking
• Professional development programs
• Fitness Passport Program with exclusive access for you and your family to 230+ locations Australia wide
• Counselling support (EAP) and Health & Wellbeing initiatives throughout the year

The Essential Paperwork:

• Working with Children Clearance (WWCC)
• Current police check
• Certified right to work documentation
• Certified copies of your qualifications and transcripts

Need support with your application?

For any accessibility requirements during the recruitment process, please contact [email protected]

Ready to make the switch? Click 'Apply Now' to join our team. Please attach a cover letter with your application, outlining why you're interested in joining the Skills and Jobs Centre and how your experience aligns with our mission.

Want to know more? Contact [email protected]

Only applications from candidates with valid working rights will be considered. We are a child safe and equal opportunity employer and therefore the successful candidate will be required to hold a current Working with Children check clearance.

Bendigo Kangan Institute acknowledges that their campuses are located on the ancestral lands of the Djaara people of Dja Dja Wurrung, Wurundjeri Peoples of the Kulin Nations, Yorta Yorta Nations and the Gunaikurnai people. The Institute respects their Elders past present and emerging and cultural heritage, and we recognize their continuing connection to land, waters, and culture.
#LI-Onsite

Applications close: 7 September 2025

Applications will be assessed as they come in - we may start interviews before the closing date.

NOTE: Bendigo Kangan Institute reserves the right to withdraw this position at any time.