Email Marketing Specialist

Are you a marketing professional with a proven track record in engaging customers and driving retention? Confident in your ability to deliver impactful campaigns and optimise customer journeys?

We’re seeking an Email Marketing Specialist to join our energetic team, with a strong focus on Klaviyo. In this role, you’ll own the end-to-end process of creating and executing campaigns, refining automated journeys, and driving loyalty initiatives that deliver measurable results. While Klaviyo expertise is highly regarded, experience with other email marketing or CRM automation systems is also valuable.

What You’ll Be Doing

As an Email Marketing Specialist, you’ll manage the full lifecycle of our email marketing services, leveraging Klaviyo (or similar platforms) to deliver exceptional campaigns:

Email & SMS Campaigns: Build, launch, and optimise campaigns that engage customers and drive conversions.

Automation & Workflows: Design and refine automated workflows to deliver personalised experiences at every customer touchpoint.

Loyalty & Retention: Execute retention strategies through targeted campaigns and tailored messaging.

Review & Feedback Campaigns: Drive initiatives that encourage customer feedback and testimonials.

Performance Analysis: Track and report performance data, using analytics to uncover actionable insights.

Audience Segmentation: Use segmentation tools to deliver highly personalised communications.

Cross-Team Collaboration: Partner with content and design teams to ensure brand consistency.

Customer Journey Focus: Ensure campaigns create seamless, customer-centric experiences that strengthen loyalty.

What We’re Looking For

We’re looking for an experienced marketer ready to take ownership of email and SMS campaigns:

Email Marketing Expertise: Proven experience in email marketing, CRM, or lifecycle campaigns.

Klaviyo (or Similar) Proficiency: Experience with Klaviyo is ideal, but expertise with other platforms (e.g., Mailchimp, HubSpot, ActiveCampaign, Salesforce Marketing Cloud) is also valuable.

Customer Journey Insight: Ability to map and optimise brand interactions across channels.

Analytical Mindset: Skilled at interpreting performance data to drive improvements.

Creative & Detail-Oriented: Expertise in messaging, content strategy, and campaign execution.

Organised & Adaptable: Ability to manage multiple priorities in a dynamic environment.

Team Player: Strong communication and collaboration skills.

Why You’ll Love Working With Us

Ownership & Impact: Lead impactful campaigns and maximise Klaviyo’s potential.

Work-Life Balance: Enjoy extra paid days off each year.

Competitive Salary: Be recognised and rewarded for your expertise.

Supportive Team Culture: Collaborate with a creative, growth-minded team.

Diverse Projects: Contribute to campaigns across a wide range of industries.

Why Now?

With customer retention and lifecycle marketing central to growth, this is an opportunity to make a meaningful impact while further mastering Klaviyo or applying your skills from other leading platforms.