About the role:

The Principal Project Manager is responsible for the successful delivery of support and all projects commissioned within the Microsoft 365 (M365) and Power Platform suite, ensuring smooth transition to support in accordance with the department's approved Project Delivery Methodology (PDM).

This role provides department-wide support for M365 products, including identity and access management for applications. It delivers both proactive and responsive support to application owners, covering break-fix services and enhancement portfolios tailored to evolving business needs.

The Principal Project Manager also oversees the maintenance of applications built on legacy platforms such as Lotus Notes, IBM Forms, and Microsoft Access. A key future responsibility will be to support the retirement of these platforms and facilitate the transition of solutions and skillsets to strategic platforms like Power Platform.

Additionally, the role leads the development and delivery of high-quality solution proposals and implementations across the M365 and Power Platform suite, ensuring alignment with business objectives and technology strategy.

About us:

At the Victorian Department of Health we want a future where Victorians are the healthiest people in the world. A Victoria where our children and people thrive, our workplaces are productive and safe, and our communities are more connected.

We see it as our job to support Victorians to stay healthy and safe. And to deliver a world-class healthcare system that ensures every single Victorian can access safe, quality care that leads to better health outcomes for all.

About you:

Can you Demonstrate?

• Providing department-wide support to the M365 power platform, including identity and access management (Entra ID), ensuring secure, efficient, and user-centric application access.
• Oversee the maintenance and lifecycle management of legacy applications (e.g. Lotus Notes, IBM Forms, MS Access), and lead their strategic retirement and migration to modern platforms such as Power Platform.
• Establish and monitor system performance Key Performance Indicators (KPIs), ensuring internal teams and external vendors consistently meet agreed service levels and quality benchmarks.
• Manage vendor relationships and contracts, ensuring delivery against service obligations and maximising value through effective performance and commercial management.
• Champion the transition from legacy to strategic platforms, ensuring knowledge transfer and capability uplift across the team to support future-state technologies.
• Employ and maintain fit for purpose maintenance, support, incident and problem management processes and procedures in alignment with best practice and departmental policies/procedures

Qualifications / Specialist Expertise

• A relevant IT related degree or qualification will be highly advantageous to this role.
• Certification in PRINCE 2 or other project management methodology is highly desirable.

Specialist Expertise

• Agile project experience will be advantageous.
• Experience in implementing quality principles and supporting frameworks

What we offer:

• The opportunity to perform meaningful work, making direct contributions toward enabling Victorians to be the healthiest people in the world.
• A wide range of growth and development opportunities within the department and wider Victorian Public Service & Sector.
• A strong commitment to work-life balance, including a diverse array of flexible working arrangements.

How to apply:

Applications should include a resume and a cover letter. Click the ‘Apply' button to view further information about the role including key contact details and the advertisement closing date.

We are committed to developing and supporting a workforce that is well equipped and highly motivated to provide responsive and quality services to all Victorians. We continue to build an inclusive workplace that embraces diversity of backgrounds and differences to realise the potential of our employees for innovation and delivering services aimed at enhancing the lives of all Victorians. All roles can be worked flexibly and we encourage applications from Aboriginal people, people with disability, LGBTIQ+ and people from culturally diverse backgrounds. Please contact us if you require any adjustments to participate in the recruitment process at [email protected]. For more information on our commitment to inclusion and diversity see inclusion and diversity at the Department of Health.

If you have any queries in relation to recruitment processes at Health, or experience any issues in applying, please feel free to email [email protected]. Please note that unsolicited applications will not be replied to. If you have questions regarding the role specifically, we would advise you to reach out to the contact listed on the advertisement directly.

Preferred applicants may be required to complete a police check and other pre-employment checks. Information provided will be treated in the strictest confidence in line with our Privacy Policy.