• Hours: Monday to Friday 8am - 4pm
• Salary: $65k - $70k + super
• Location: Geebung

About Us

Located in Geebung, this window and door manufacturer is seeking a motivated individual to join the service department. Reporting to the Team Leader, you will be responsible for managing customer service tasks, including preparing service bookings, processing and scheduling orders, and invoicing. Your role will involve interacting with customers and ensuring positive outcomes through exceptional service, patience, and attention to detail.

Tasks & Responsibilities

• Coordinate service bookings, work schedules, and general repairs
• Provide efficient after-sales support and liaise with customers
• Handle customer inquiries professionally over the phone
• Process purchase orders, invoices, and manage return orders
• Collaborate daily with service, manufacturing, and sales departments

Qualifications and Experience

• Experience in manufacturing, building, construction, or retail industries
• Proficient in administrative tasks with strong attention to detail
• Professional phone manner with a passion for customer service
• Proven experience in a busy office environment

Suitable for candidates with a background in manufacturing, trades, service, sales, or administration, who have computer skills and enjoy interacting with customers.

If you are ready to make a positive impact please apply with your resume or for a confidential discussion, contact Dean at 0435 834 711.