Position: Administration Assistant, Information Technology and Services
Salary Range: $73,391 - $75,696 per annum
Tenure: Full time, Permanent
Commencing Date: 28 August 2025
Closing Date: Tuesday, 19 August 2025 unless filled prior

Townsville Catholic Education supports a diverse region extending from Townsville to the Burdekin and Whitsunday regions in the South, North to Ingham and Halifax, South-West to Winton, and West to the border with the Northern Territory, encompassing Mount Isa and several small, isolated western towns and east to Palm Island. TCE provides a supportive, flexible working environment where care for the individual is an important part of our ethos. We employ motivated people who want to work together to produce excellent outcomes for our students. Our staff are recognised as being central to achieving our mission.

Townsville Catholic Education has standards of conduct for workers to maintain a safe and healthy environment for children. Our commitment to these standards requires that we conduct working with children checks and background referencing for all persons who will engage in direct and regular involvement with children and young people and/or adults-at-risk. The organisation is fully committed to child safety and has a zero tolerance to abuse of children or adults-at-risk.

About the role

The Administration Assistant provides administrative assistance to facilitate effective service delivery within the Information Technology & Services (ITS) team. Working in the ITS team, as a member of the Resource Coordination team, the Administration Assistant runs and coordinates the day-to-day administrative tasks in ITS. Candidates must be able to attend the workplace during standard business hours and as required. The Administration Assistant reports directly to the Manager, Information Technology and Services.

This is a full-time, permanent position commencing as soon as practicable. This position is required to be performed 100% onsite at the Denham Street Office. Due to the operational and collaborative nature of the role, work-from-home or remote work options are not available.

Key Accountabilities

Provide high level administrative support to the Manager, Information Technology & Services

Coordinate requests for information and documentation and act as first point of contact for general inquiries

Effective customer-focused service within a confidential working environment

Well-developed written and oral communication skills with the ability to interact and negotiate with a broad range of stakeholders and members of the public and diocesan community.

Proficiency utilising information systems such as G Suite and the ability to rapidly acquire demonstrated proficiency in the application of other information systems

Ability to work as a team member with a high level of autonomy to manage daily workloads across ITS Teams and to contribute towards achieving the goals of TCE

Manage electronic diaries, including scheduling, negotiating appointments and meetings by liaising with TCEO, schools, and other parties in scheduling of appointments

In consultation with the Manager, Information Technology & Services coordinate professional development including the coordination of travel, accommodation, venue, catering and presenter bookings.

Coordinate fleet vehicle compliance and servicing requirements for the ITS team

Complete purchase orders using the TCEO TechOne platform

Provide timely and professional communication with internal & external parties including TCE Directorates, schools, venues, and other stakeholders

Coordinate, maintain and store records (both electronic and hardcopy) in an accurate, timely, confidential manner, and produce reports from the electronic data as required

Secretariat support to ITS Committees and other Committees as reasonably instructed

Support the ITS team with generalist and administrative tasks including, but not limited to:

Preparation of internal reports and administrative support in preparing presentations

Assist other lead staff in ITS occasionally as required, when agreed by the Manager, ITS.

Contribute to the continuous improvement of Information Technology and Services, and administrative capability within the organisation.

Provide generalist office coordination, including maintaining cleanliness and hygiene in kitchen areas and fridges, including stacking and operating the dishwasher in accordance with workplace standards.

Maintain TCE office amenities, supplies, stationery and other resources.

Consult with Maintenance (as needed) ensuring maintenance requests are completed quickly.

Other duties as reasonably directed by the Manager, ITS.

Mandatory Criteria/Professional Registration/Other

Current Working with Children Suitability Card - The successful candidate will require a paid Blue Card before commencement as per the No Card, No Start policy developed by Queensland Government or current registration with Queensland College of Teachers

Current Driver’s Licence

Ability to travel from time to time within the Catholic Diocese of Townsville

Ability to perform the physical requirements of the role in a safe manner.

Desirable Criteria

Relevant qualification would be well regarded

Relevant industry experience in the education sector.

Please refer to the Position Description for more information.

What we offer

Competitive Annual Salary

Annual Leave with 17.5% leave loading

Access to salary packaging options to maximise employee benefits and salary

Modern facilities, equipment and resources

Access to additional Employer Superannuation Contributions

Access to long service leave after 7 years of continuous service

14 Weeks’ paid parental leave

Deferred Salary Scheme

Access to corporate health schemes

Induction, professional development and learning opportunities

Wellbeing programs and initiatives

How to apply

Click on the link to apply via the Careers page.