About us:

Coval Group is one of Australia's leading private, family-owned businesses in the food distribution and 3PL logistics industry, via its subsidiaries Conga Foods, MaxFoods and Pakval.

For over 75 years, we have been searching the globe for the finest foods and bringing back the best new flavours for Australians to discover and share. It's in our heritage to be passionate about food, family and friends. Our customers, staff and partners are our family and we take great pride in building genuine relationships.

Within our food businesses, our portfolio of strong brands includes many which have become household names. Moro, Squeaky Gate, Rana, Ocean Blue, Val Verde, Saclà, Zanetti and Sole Mare can be found in supermarkets and homes across the country. We take great pride in the quality and authenticity of our products.

Join our team and kick start your career!

We are looking for an enthusiastic Junior IT Support Officer to join our passionate technical team. This is a great opportunity to spearhead your career and learn as you go. You’ll gain hands-on experience with Microsoft 365, Azure, and end-user hardware while working in a fun and supportive environment.

In this role, you’ll be the go-to person for IT support, helping end users solve tech issues, building and configuring devices, and learning about IT systems along the way. If you love troubleshooting, problem-solving, and working with people, this role is perfect for you!

The role:

Be the first point of contact for IT support via phone, email, and ticketing system.

Help troubleshoot hardware, software, and network issues.

Set up and configure desktops, laptops, and mobile devices.

Maintain user accounts and permissions in Active Directory and other systems.

Assist with Wi-Fi, VPN, and other network troubleshooting.

Support IT security initiatives and ensure compliance with policies.

Get involved in exciting IT projects and system upgrades.

What we're looking for:

I.T qualifications or relevant work experience.

A good understanding of IT Service Delivery.

Strong problem-solving skills and attention to detail.

Excellent customer service and communication abilities.

Ability to juggle multiple tasks and stay organised.

Why join us?

On-the-job training and mentorship from an experienced IT team.

Hands-on experience with a wide range of IT systems and tools.

A supportive and collaborative work environment.

Opportunities to grow your skills and career in IT.

Enjoy monthly birthday celebrations and regular team lunches.

Participate in corporate volunteer days.

Two additional paid days off annually to focus on your wellbeing.

Paid parental leave.

Access exclusive employee discounts on our products.

If you’re eager to kick-start your IT career in a collaborative and encouraging workplace, we’d love to hear from you!