About the Role

The Public Transport Authority (PTA) is seeking a dedicated and organised Business & Contracts Support Officer to join the People and Organisational Development (POD) division on a permanent, full-time basis. Reporting to the Business Manager, this role is ideal for a professional with strong administrative capabilities, experience in maintaining effective office systems, and an understanding of low value procurement. The successful applicant will play a key role in ensuring the smooth day-to-day functioning of the division, supporting both administrative and procurement-related activities.

Key responsibilities include:

Providing administrative support to the POD division, including high-level executive assistance to the Executive Director when required, and helping coordinate meetings, workshops and internal events.

Developing and maintaining administrative systems, work instructions, and process documentation to enhance efficiency and support continuous improvement initiatives across the division.

Assisting with procurement and contract administration, including supporting low value purchasing activities, maintaining accurate procurement records, and contributing to compliance with PTA and Government procurement guidelines.

Participating in business process improvement activities, including contributing to special projects, representing the division in working groups, and supporting operational performance reporting.

Supporting records and document management, including formatting, version control, and publication of documents in line with PTA’s electronic document management systems.

About You

To excel in this role, you should possess:

Demonstrated experience in administration practices, procedures, and systems, with an understanding of procurement and contract administration functions that are applicable to the public sector.

Sound organisational and planning skills with the ability to work with minimal supervision, manage competing deadlines and demands.

Highly developed interpersonal, verbal, and written communication skills, with the ability to liaise effectively with diverse stakeholders and build strong internal and external partnerships.

Well-developed skills in research and problem-solving, with the capacity to identify trends and issues and make informed recommendations to support continuous improvement.

Ability to work effectively as a key support person within a team environment with demonstrated customer focus and commitment to quality service.

About Us

The Public Transport Authority’s (PTA) vision is to be recognised as a leader in providing world-class public transport services and solutions. Our purpose is to provide safe, customer-focused, integrated, and efficient transport services that align with our core values.

At the PTA, we hold five core values dear: safety, respect, recognition, integrity, and sustainability. These values guide everything we do, ensuring a workplace where safety is paramount, respect is fundamental, achievements are celebrated, integrity is unwavering, and sustainability is integral to our mission.

As a fast-growing economy, Western Australia’s public transport system, under the PTA, is recognised as the best in Australia and one of the most efficient, clean, and safe networks globally. Rail transport plays a vital role in our continued success and growth, exemplified by our numerous projects such as METRONET, designed to meet the public’s needs and expectations. Moving millions of people requires the skill and commitment of a talented workforce, and at the PTA, we are dedicated to delivering on our vision and purpose while upholding our values every step of the way.

You Can Expect

Opportunities to grow through personal development and career pathways

Health and Wellbeing programs including access to a free 24/7 onsite Gym

Subsidised Corporate Apparel and Spectacles

Supportive Team Environment

Opportunity to join our Social Club offering savings and benefits all year round.

There is one permanent full-time opportunity available for an immediate start. Applicants assessed as suitable through this process may be used to fill similar vacancies both fixed term and permanent that may arise within the next 12 months.

To be eligible to work permanently at the PTA you must be either an Australian Citizen, have Permanent Residency status or hold a current visa with permanent working rights in Australia.

The PTA is an equal opportunity employer and encourages people with disability, Aboriginal and Torres Strait Islander people and persons from culturally diverse backgrounds to apply.

Further Information

Please contact Gemma Lawson – Business Manager on (08) 9326 3913 for specific information about the role.

For more information about the PTA, please visit www.pta.wa.gov.au.

For technical difficulties, please contact the RAMS helpdesk at 1300 733 056 or email [email protected]

How to Apply

Applicants are requested to provide the following:

A comprehensive CV with two work related referees.

A cover letter (no longer than 2 pages) outlining your relevant experience and addressing the question below:

Outline a specific occasion when you provided administrative support to a team, leader or stakeholder. Explain how your communication, problem-solving, and organisational skills contributed to achieving a successful outcome.

Applicants must apply online, using the ‘Apply’ button at the top of the screen. This will take you to the WA Jobs board www.jobs.wa.gov.au where you will need to follow the instructions listed on the advert. If not directed straight to the position, please key Position Number 36899 in the web search box.

All applications must be submitted through the PTA website, or the WA Government jobs portal. Applications received via other platforms will not be considered.

Please note you will be required to complete the PTA Integrity and Qualification Consent Form and an Australian National Police Clearance should you become the recommended applicant through the recruitment process. Adverse outcomes of Integrity reviews and NPC’s will not necessarily disqualify an applicant from the selection process. All PTA positions are subject to ongoing integrity screening. Suitable applicants will also need to undertake a Drug and Alcohol Screen prior to commencement.