Are you passionate about supporting the wellbeing of clients? Do you have a strong background in administration, operations and stakeholder engagement within a health or government environment?
We have a fantastic opportunity with our Federal Government client as a Practice Officer where you will contribute to the delivery of critical mental health services.

Responsibilities:

• Provide high-quality customer service and reception support to clients and stakeholders.
• Manage the administrative requirements of referrals, group programs, and workshops.
• First point of escalation for external provider and client enquiries.
• Support onboarding and induction processes for new staff and contractors.
• Assist in financial and office management, including processing invoices, arranging travel, and managing IT or property needs.
• Maintain data integrity and contribute to quality assurance, compliance, and audit processes.
• Build strong working relationships with internal and external stakeholders.

Our ideal candidate will have:

• Experience in administrative and operational support within a health or government service delivery environment.
• Strong communication, organisational, and problem-solving skills.
• Strong attention to detail and a commitment to providing high-quality service.

Mandatory Requirements

• Current or ability to obtain a Working with Vulnerable People registration or a Working with Children Check, as required in your state or territory.
• Australian Citizen

What is on offer:

• Competitive Hourly Rate
• 12 month contract + potential extensions
• Ongoing training and development

Please email your resume now or for any questions, please call Mel Ireland, 07 3239 2598.

#SCR-melanie-ireland

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