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Client Relationship Manager

Grace Worldwide
Willawong, QLD
A$100,000-$130,000 p/a
Sales → Account & Relationship Management
Full-time
Hybrid

Posted 3 days ago


Join a trusted national brand offering uncapped commissions, a competitive salary, and unmatched industry credibility.

At Grace Information, we deliver secure, scalable, and intelligent information management solutions across industries - from small businesses to enterprise and government. As our next Client Relationship Manager, you will thrive in this dynamic role that balances relationship care with proactive business development, earning great rewards for great results.

Why Join Grace?

With over 100 years of experience, 60+ branches, and a reputation for service excellence, Grace is Australasia’s most respected name in removals, storage, and information management. We're proud of our history—and focused on innovation and sustainable growth.

Uncapped commissions – the more you sell, the more you earn

Competitive base salary with a transparent, rewarding bonus structure

Hybrid working – manage your schedule with flexibility

Company car allowance

Ongoing training and mentoring to support your development

Access to reward and recognition programs, novated leasing, EAP, and staff perks

A supportive, people-first culture where performance is genuinely celebrated

What You’ll Do

As a key member of our sales team, you’ll manage and grow an existing client portfolio while actively identifying and converting new business opportunities. You’ll promote the full suite of Grace Information services, including:

Physical records storage

Digitisation

Secure document destruction

Information governance solutions

Your day-to-day will include:

Managing and expanding your assigned client portfolio

Prospecting and securing new business across target sectors

Developing tailored proposals and presenting client-focused solutions

Building lasting relationships based on trust, delivery, and value

Collaborating with technical and operational teams to ensure service excellence

Meeting (and exceeding) KPIs across revenue growth and client satisfaction

About You

You’re a commercially minded and client-focused professional who thrives in both relationship management and sales environments.

You’ll bring:

Proven B2B sales and/or account management experience

A successful track record in exceeding sales targets and developing client growth plans

Exceptional communication and presentation skills

Confidence in managing sales pipelines, tenders, and solution-based selling

Experience in information management, logistics, or software services (highly regarded)

No agencies please.


About Grace Worldwide

Brighton, TAS, Australia
Manufacturing, Transport & Logistics
1001-5000 employees

Grace has been a trusted name in household moving, commercial project logistics and records management for more than a century. A legacy of the famous Grace Bros retail and home services empire, the business has expanded and evolved to become Australia’s leading service provider of integrated asset moving and information management services for home, corporate and commercial customers.

Grace is the largest relocation logistics and information management operator within Australasia. The wholly owned Grace Group network of fully operational offices and specialist warehousing facilities extends across every Australian state and territory as well as New Zealand.

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