Make a meaningful difference with us

We’re looking for someone who wants to make the world a little better through small moments that leave big impacts. To build meaningful relationships and make a difference in the lives of others.

Are you a stakeholder focused customer service professional ready to take on a new challenge?

As a Fundraising Coordinator at UnitingCare, you will be a key point of contact for internal and external stakeholders. You will provide exceptional customer service with a focus on supporter retention, donation processing, community event performance and engagement.

Your part in our UnitingCare team:

Be a key point of contact to donors, committees and the wider community

Complete donation collection, processing and receipting – with strong attention to detail

Undertake outbound calls to donors in support of retention for our fundraising programs

Support the activation and delivery of community fundraising events

Platform and data management for online fundraising and campaigns

Monitor and report on fundraising campaign key metrics through performance tracking

Support continuous improvement of the Fundraising team through growth and change

Assist with administrative duties to support the Fundraising Team

What makes a difference for us?

Tertiary qualification in Business, Marketing or related field.

Minimum four years’ experience in a similar role in a fundraising or customer service environment.

High level of interpersonal, communication and complaint management skills with the ability to communicate at all levels of the organisation with staff, customers and/or supporters.

Fast and accurate data entry skills with a high level of attention to detail.

Desirable: previous experience in a fundraising or philanthropic based role

What makes a difference for you?

The opportunity to be part of the second-largest Queensland employer who has been leading by example as a proud not-for-profit, for more than 100 years. Joining our team, you’ll be welcomed as part of the UnitingCare family. We’re a proud not-for-profit with more than 16,500 staff and 9,000 volunteers across our brands of BlueCare, Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephen’s Hospital, and St Andrew’s War Memorial Hospital.

Flexible work arrangements to support work-life balance.

Access to salary packaging, meal and entertainment benefits - up to $15,900 per year tax free as well as up to $2,650 of your pre-tax income to pay for meal and entertainment benefits. To learn more about this benefit watch the video via the following link: Salary Packaging Explained

A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, a wellbeing program and employee assistance program.

Career development opportunities to challenge yourself, grow and make a meaningful difference

12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme.

Diversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events.

Diversity & Inclusion

Our approach is simple – everybody is welcome here. At UnitingCare, diversity is at the core of our who we are, our mission and our values. We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity. Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position.

Safe workplace

We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety.

Child safe, Child friendly

UnitingCare is committed to being a Child Safe, Child Friendly organisation and will provide welcoming, safe and nurturing services for children, implement measures to prevent child abuse and neglect within our services and appropriately and immediately address child abuse and neglect if it does occur.