Disaster Relief Australia (DRA) unites the skills and experience of veterans and other volunteers to help communities prepare for and recover from disaster.

A growing not-for-profit DRA operates across Australia to provide help and assistance to those impacted by disaster, including floods, fires and cyclones.

If you thrive in a dynamic environment, enjoy a challenge and are ready to work for an organisation that is built to serve alongside likeminded people, apply now.

The Coordinator Corporate and Community Volunteers (Operations) is responsible for overseeing the operational aspects of corporate and community volunteer deployments to support Disaster Relief Australia’s (DRA) activities, such as national operations, short operations, and preparedness initiatives. This role includes developing training and induction materials for DRA volunteer leaders and integrating these materials into the organisation’s leadership training programs.

Key accountabilities

DRA’s organisational culture

Lead by example in adhering to DRA’s values of Courage, Respect, Service and Tenacity and support a positive, values-based culture across the organisation.

Champion a culture of transparency, integrity and accountability within DRA, embedding organisational values into decision-making processes at all levels.

Work collegiately with other teams and stakeholders to pursue DRA’s vision and realise its overarching strategic goals.

Cultivate a high-performing team, establishing, empowering and holding members accountable for performance.

Provide advice and support on the deployment and management of corporate and community volunteers during DRA operations.

Develop and maintain DRA’s Corporate and Community Volunteers deployment doctrine, SOPs, and coordinating instructions.

Coordinate volunteer involvement in DRA activities, including logistics and NAB kit management.

Build and lead a skilled team of volunteer small team leaders across state-based Disaster Relief and Recovery Teams (DRRT).

Develop policies and procedures addressing key areas such as workplace health and safety, insurance, induction, fatigue management, and psychosocial support for volunteers.

Collaborate with community organisations to expand the DRA Corporate and Community Volunteer framework.

Manage and maintain volunteer introduction and leadership training programs in collaboration with the Associate Director Corporate and Community Volunteer Programs.

Coordinate and lead the annual volunteer training program.

Undertake other duties as required by the Head of Operations and Director Field Operations.

Key challenges of the position

Navigating responsibilities during a period of significant organisational change.

Managing regular travel and on-location coordination of volunteer activities across different regions.

Ensuring efficient deployment of volunteers while adhering to safety protocols and meeting organisational needs.

Balancing the integration of corporate and community volunteers within diverse operational contexts and maintaining team cohesion.

Capabilities for the role

Personal attributes:

Demonstrated ability to lead and foster collaboration across teams and external partners.

Commitment to finding new and better ways to achieve success within DRA.

Ability to balance and anticipate the needs of various stakeholders.

High degree of integrity and transparency in decision-making and communication.

Ability to create a motivating culture where people are aligned to DRA’s objectives.

Strong leadership, organisational, and interpersonal skills.

Resilience and emotional intelligence to support volunteers in challenging operational environments.

Ability to anticipate and balance the needs of multiple stakeholders.

Ability to operate with a high degree of integrity and transparency.

Relationships:

An organisation first mindset, with a strong focus on collegiality and shared problem solving.

Ability to build partnerships and work collaboratively to meet shared objectives.

Show awareness of own strengths and areas for growth with a desire to develop and apply new skills.

Communicates effectively with a personable and engaging leadership style.

Relates openly and comfortably with diverse groups of people.

Strong focus on collegiality and shared problem-solving across teams and stakeholders.

Ability to build partnerships and foster a collaborative approach to meet organisational goals.

Effective communicator with a personable and engaging leadership style.

Ability to work with diverse groups of people and foster inclusion in operations.

Results:

Effective deployment of corporate and community volunteers to meet operational objectives.

Successful integration of volunteers into DRA’s preparedness and operational frameworks.

Development of comprehensive, relevant training materials and programs for volunteers.

Achievement of volunteer operational goals while maintaining a strong focus on safety and wellbeing.

Business enablers:

Makes sound and timely decisions to keep the organisation moving towards achieving objectives.

Anticipates and balances the needs of multiple stakeholders.

Strategic, curious and creative thinker who understands the DRA vision and identifies possibilities that create sustainable value.

High proficiency in IT tools, particularly in Excel (Filters, graphs, tables, ideally pivots), Word (Styles, Templates), and the Microsoft suite of applications.

Salary: $90,000 - 100,000 p.a. + super + salary packaging + 2 weeks of paid volunteer leave

Location: ideally Victoria

Hybrid/Remote environment

Start: ASAP