• Academic Services Division
• Multiple fixed term and continuing positions with salary in the range $82,133 - $91,295 (HEW 5) plus a generous super allowance of up to 17%.
• Join a supportive and collaborative team with varied administrative responsibilities and opportunities for career progression.
• Seeking a motivated and organised administrator with high-level interpersonal, communication, and digital literacy skills to manage a fast-paced and fluctuating workload.
• Based at our St Lucia campus (with pre-planned travel required to our other campuses including Gatton)

About This Opportunity

The Student and Academic Administration Officer provides high-quality, client-focused administrative services to support the University's academic activities. Working within a busy, centralised service area, the successful candidate will provide a crucial service across multiple teams within the Academic Services Division.

Key responsibilities will include:

Information Provision and Communication

• Provide information and advice on a wide range of administrative and academic matters to internal and external stakeholders. You will also assist with developing standard operating procedures and liaise with staff across the university to coordinate responses to specific enquiries.

Administrative Support

• Provide high-level administrative support to the Academic Services Division, including assessing and processing applications, coordinating requests, and managing documentation. This role also involves undertaking general office duties such as ordering supplies, organising travel, and managing credit card reconciliations.

Quality Assurance and Compliance

• Assist with processes to ensure the accuracy of information in university databases, websites, and publications. You will also contribute to internal and regulatory reporting, quality assurance, and risk management processes.

Team Collaboration

• Actively participate in events like Open Days and Orientation and provide administrative and secretarial support to committees and working groups. You will also support the overall efficiency of the division by assisting with team induction, providing backup to colleagues, and offering general administrative support.

Please note restricted leave periods, intercampus travel, weekend shifts and rostered work outside standard hours during peak periods are required for this role.

About You

• Degree/qualifications and relevant work experience.
• Demonstrated ability to work independently and within a team, prioritising your own workload to meet deadlines with a high level of accuracy and attention to detail.
• Well-developed interpersonal skills, with the ability to communicate effectively and handle sensitive, confidential matters with sound judgment and discretion.
• High-level competence in a wide range of computer applications and a strong focus on high-level customer service.
• Understanding of university rules, policies, and procedures or the capacity to quickly gain this knowledge, displaying initiative and openness to change.

You must maintain unrestricted work rights in Australia for the duration of this appointment, and may be required to complete background checks including, criminal history and education checks. Employer sponsored work rights are not available for this appointment.

About UQ

As part of the UQ community, you will have the opportunity to work alongside the brightest minds, who have joined us from all over the world.

Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you will have the opportunity to contribute to activities that have a lasting impact on our community.

Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as:

• 26 weeks paid parental leave or 14 weeks paid primary caregiver leave, 17% superannuation contributions, 17.5% annual leave loading.
• Access to flexible working arrangements including hybrid working options, flexible start/finish times, purchased leave, and a condensed fortnight.
• Health and wellness discounts - fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family.
• Cheap parking, On campus childcare and Salary packaging options.

Want to Apply?

All applicants must upload the following documents in order for your application to be considered:

• Cover letter addressing the 'About You' section - Maximum 2 pages, and please mention if you have a preference to be considered for fixed term (approximately 10 months), continuing or all positions.
• Resume

For more information about this opportunity, please contact Sandra at [email protected]. For application queries, please contact [email protected] stating the job reference number (below) in the subject line.

Applications close Tuesday 9 September 2025 at 11.00pm AEST (Job Reference Number - R-55261). Please note that interviews have been tentatively scheduled for 17 September 2025.

UQ is committed to a fair, equitable and inclusive selection process, which recognises that some applicants may face additional barriers and challenges which have impacted and/or continue to impact their career trajectory. Candidates who don't meet all criteria are encouraged to apply and demonstrate their potential. The selection panel considers both potential and performance relative to opportunities when assessing suitability for the role.

We know one of our strengths as an institution lies in our diverse colleagues. We're dedicated to equity, diversity, and inclusion, fostering an environment that mirrors our wider community. We're committed to attracting, retaining, and promoting diverse talent. Reach out to [email protected] for accessibility support or adjustments.

If you are a current employee (including casual staff and HDR scholars) or hold an unpaid/affiliate appointment, please login to your staff Workday account and visit the internal careers board to apply for this opportunity. Please do NOT apply via the external job board.