New Store – Melbourne CBD

Full-time

Gingerlilly Sleepwear is a growing luxury sleepwear brand known for its elegant, high-quality designs and commitment to delivering unparalleled comfort.

(We are also looking for motivated full-time and casual store staff – Please also apply)

Are you passionate about fashion retail management and delivering excellent customer service? We’re looking for a sharp, commercially minded Retail Manager to lead our very first sleep & loungewear store based in Melbourne CBD. In this role you will oversee retail store operational performance, drive revenue and profitability while managing team KPI’s. We are looking for someone with high attention to detail and adaptable mindset who can lead a new team to contribute to the continued growth of our brand.

What You’ll Do

Successfully lead, plan and operate the retail store to maximize sales and deliver incredible customer service.

Monitor market and competitor sales trends and direct customer feedback to optimise retail strategies.

Ensure highly motivated retail team with a high attention to detail and pride in a beautifully presented store.

Execute planned VM updates and in-store promotions in collaboration with head office Marketing team

Monitor and Identify stock issues and opportunities utilising Gingerlilly or curated external products.

Provide weekly sales and product reporting to head office.

Be a key brand ambassador, requiring in-depth knowledge of all products carried in-store and online

Responsible for the workplace health and safety within the store to minimize injury, damage and loss to both individual and the company

Develop, monitor and maintain store rosters in line with wage budgets, individual performance at peak trade times as approved by senior management

Ensure high standards of service are consistently maintained by all store staff members in line with brand values and company policies.

Maintain and update promotional materials and displays

Floor stock to be maintained and replenished in line with VM guidelines to maximize sales.

Collaborate with operations and e-commerce team to ensure seamless omni-channel experience.

Who You Are

You are an experienced retail sales leader who combines a people-first attitude with a highly organised hands on approach.

Self-motivated and pro-active

Organised and process driven

Excellent communication skills with high attention to detail

Adaptable and comfortable with change

Genuine passion for fashion, people and retail service

Skills & Experience

Shopify POS systems experience preferable

Minimum 5 years fashion retail store experience with at least 2 as Store Manager

Visual Merchandising & Styling

Sales and budget planning

Weekly sales results analysis and reporting

Strong planning and process driven approach

Ability to work within a budget

Strong understanding of customer service techniques

Proven history of effectively developing team members

What We Offer

Competitive salary + performance incentives

The opportunity to own and grow a high-impact function

A dynamic, supportive team culture

Staff discounts

How to Apply:

To apply for this position, please send your resume and cover letter directly to [email protected]

We will not be engaging with recruitment agencies for this role, and we will only be considering direct applicants.