Content & Social Media Producer

Location: Richmond, Melbourne (in-office)

Type: Full-Time

Industry: SaaS/Software Development

Strictly no recruiters for this role, please.

About Operandio:

Operandio is a fast-growing scale-up built for operators. Our platform helps multi-site businesses scale with ease by digitising compliance, food safety, training and daily execution. We make it simple for operators to run consistent, compliant businesses across multiple locations, reducing risk, saving time, and giving full visibility across every site.

From hospitality groups to franchise networks, Operandio empowers operators to focus on growth while navigating the complexities of managing daily business.

From humble beginnings, we've built a world-leading operations management platform. Trusted by major brands in Australia (such as Australian Venue Co, LUCAS Restaurants, Cold Rock, Bounce and Riverland Group) and North America (including Flagship Restaurant Group, SuperChix, Barry's Gyms and Andretti Racing), Operandio is on a mission to revolutionise the future of deskless work. With customers across Australia, North America, and beyond, Operandio is expanding globally and building a category-defining product.

View a recent customer case study here: https://operandio.com/cold-rock

The Role:

We’re looking for a Content Producer who’s passionate about creating and sharing great stories. This is a hands-on role for a proactive doer with a positive, can-do attitude. You’ll take ownership of developing content across multiple channels – emails, blogs, social media, videos, scripts, brand documents, website, case studies – that elevates Operandio’s voice and drives engagement.

Reporting to the GM of Operations and Commercial, you’ll be central to building Operandio’s content presence and brand story as we expand globally.

What You'll Do:

Create content that stands out: Produce engaging posts, videos, blogs, and graphics across social channels,, website, email campaigns, and more

Drive video strategy: Create and coordinate authentic UGC-driven video content for social channels, campaigns, and customer success stories

Run the channels: Plan, schedule, and publish content across our social platforms with consistency and creativity

Bring stories to life: Capture customer stories, product updates, and team culture moments that resonate with operators and decision makers

Represent the brand: Attend and support selected industry events (occasional domestic travel required)

Experiment and improve: Track performance and use insights to refine content and grow engagement

About You:

Positive & proactive attitude: You bring energy, optimism, and initiative to everything you do

Proven content creator: You have a portfolio of content from different channels (social, video, blogs, etc.) that shows creativity and impact

Hands-on executor: Comfortable being both the strategist and the doer – from filming a quick clip to writing a sharp LinkedIn post

Strong communicator: Excellent writing and storytelling skills with a flair for simplifying complex ideas

Social media savvy: Confident in creating and managing posts across LinkedIn, Instagram, and other platforms

Collaborative: Thrive in a scale-up environment, working closely with marketing, product, and sales teams

Why Operandio:

Creative ownership: Shape and grow Operandio’s content presence from the ground up

Global growth: Be part of an international SaaS company expanding rapidly across Australia and North America

Professional development: Learn directly from founders, agencies, and industry events

Dynamic culture: Join a high-energy team that values positivity, collaboration, and execution

How to Apply:

Please send us your resume along with a portfolio link showcasing your work across different channels. Highlight your creativity and show us why you’re the perfect fit for Operandio’s next stage of growth.