Service Stream’s TechSafe division are currently seeking an Administration Officer to join our Tasmanian team. Reporting directly to the Operations Manager, you will be responsible for performing administrative duties to support TechSafe’s contracts. Based in Mornington (TAS), and offered on a Permanent, Full Time basis, this position is an excellent opportunity for the right candidate.

Key Responsibilities & Duties

Ensure the smooth delivery of administrative duties including allocating, dispatching and redistributing work to the field

Provide assistance with inbound reception calls and queries

Understand and manage all work to pre-determined KPIs

Liaise and provide support to field resources

Daily allocation of ad hoc requests, including faults and appointments

Provide excellent customer service ensuring maximum customer satisfaction

Administration duties linked to billing and invoicing

What You'll Bring To The Role

To be successful in this role you will have the following qualifications, skills and experience:

Minimum 12 months experience in an office environment is essential

Competencies in MS Office products Word, Excel and Outlook

Excellent organisational and admin skills

High volume data processing skills

High attention to detail

Sound written and verbal communications skills

Ability to work discretely with sensitive and confidential information

Ability to work autonomously

Why Work For Us?

Service Stream and TechSafe are forever changing, growing and adapting to ensure we remain a leading service provider within the Telecommunications and Utilities industries - providing new challenges and development opportunities for our teams. We value our employees and their success. Benefits of joining us:

Focus on reward and recognition

Competitive Salary

Modern Mornington Office Location