
Administrative Officer - Central Intake and Referral Service (Triage)
Department of Health Tasmania
Posted 16 days ago
The Team:
The Central Intake and Referral Services (CIRS) plays a vital role in Tasmania's mental health and alcohol and other drug (AOD) service landscape. As part of the Department of Health, CIRS is dedicated to streamlining access to appropriate mental health and AOD services, ensuring individuals receive the right care at the right time. Our team works collaboratively with public, private, and community sector providers, offering a point of entry to support service navigation. By integrating innovative referral pathways, including eReferral capabilities and the Medicare Mental Health Phone Service, CIRS enhances access, responsiveness, and continuity of care for all Tasmanians in need of mental health support.
The Role:
You will need:
- Ability to work genuinely and collaboratively with people with lived experience and their families and friends, including working confidently and effectively both individually and as a member of a multidisciplinary team within an environment subject to high work pressures and change.
- Highly developed interpersonal, communication and organisational skills, including a proven ability to undertake duties in a professional manner and with a high level of discretion, together with the ability to effectively liaise with internal and external stakeholders, while maintaining a high level of stakeholder satisfaction in often complex situations.
- Knowledge and experience of office administration practices including competent keyboard skills and the ability to undertake administrative duties using office automation systems within a Microsoft Office environment and general knowledge of financial administration processes within the public sector.
Note: - Please refer to the Statement of Duties for all the selection criteria of this position to address in your application.
Details of appointment:
Fixed term full time, day worker position, working 76 hours per fortnight, commencing as soon as possible until 30 June 2026.
*notwithstanding hours to be negotiated with the successful applicant.
Applicants should note that, for a period of twelve months from the date of publication, this selection process may be used to fill subsequent or similar full time, part time, and casual vacancies.
Salary: $73,811 to $79,779 per annum. Our Employer 12% superannuation contribution is on top of this amount.
- Salary range is in accordance with Public Sector Unions Wages Agreement 202
Benefits available to eligible candidates:
- Fitness Passport – You, and your family can access 40+ fitness facilities across Tasmania for just $13.95 per week per person, or $25.95 for a family.
More information about our Employee Benefits can be found here
Eligibility:
Note: - Please refer to the Application Guide for more information of pre-employment check.
Download the Statement of Duties and any Associated Documents
We encourage you to review the Statement of Duties, Applicant Guide, prior to applying for an overview of the duties, program, selection process and application guidance.
Statement of Duties:
- Administrative Officer - CI&RS Band 3 (word)
Application Guide:
- Department of Health - Applicant Guide (word)
For more information:
Applicants who require further information are encouraged to contact the Contact person for detailed information about the vacancy.
Name: Olivia Shekleton
Position: Service Manager
Phone number: 0427 816 150
Email address: [email protected]
*Closing date 14 September 11:55pm.
About Department of Health Tasmania
Public Health Services works to improve and protect the health and wellbeing for all Tasmanians.
We work with many people and organisations across a wide range of areas and at all levels of government to:
◾protect Tasmanians from public and environmental health hazards
◾prevent and reduce chronic (long-term) conditions at the population level
◾help people achieve their best possible health.
We assess and manage public health risks including environmental health, radiation protection and communicable diseases.
We also monitor the health status of Tasmanians to help inform decision-making and health priorities.
We work by setting polices and delivering or funding programs that aim to improve rates of physical activity and good nutrition, ensure healthy environments, and reduce the harms from tobacco.
Source: this is an extract from the company’s own website.
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