Position Requirement: Medical Receptionist

Place of work: Sports Injuries HQ 391 Ashmore Road Benowa QLD 4217

Aim of position: expand & develop the scope of the sports injury practice

Prescribe to practice philosophy: excellence in service delivery & achieving athlete patient treatment outcomes

Work hours: Monday to Friday 8:30 - 16:30 / 9:00 - 17:00

Full-time CASUAL with hourly rate loading. First earn the privilege of a permanent contract.

Reports to: Medical Director

Criminal history check: Yes

Computer Skills & Software Capabilities

Mac Computer Systems

HICAPS Billing System proficiency

FormStack

Interpersonal Skill Requirements

Professional

Reliable

Punctual

Honest

Excellent communication skills

Problem solving

Proactive

Think on feet

Compassion with patients & families

Comfortable asking patients for money

Manage conflict / effective conflict resolution

Presentable

Friendly

Work in team environment

Confidentiality

Initiative

Work independently

Personal Attributes & personality traits

Professional at all times

Courteous

Efficient time management

Multi-tasking

Flexibility in all aspects - tasks & work hours

Organisational

Attention to detail

Good listener

Able to work independently and as part of team

Dress standards: smart casual & name badge

Essential Office Skills

Medical experience essential

HICAPS

Experience with Medicare procedures

Typing proficiency: accuracy & speed > 80 words / minute

Book patient appointments

Fax Scan File

Prepare documents

Placing medication & stock order

Stock control

Handle cash / eftpos / credit cards

Privacy Policy

Safe work environment

Clinical governance processes

Gentu Clinical Software Programme

Medicare Benefits Schedule

Medical terminology - proof reading of patient dictation consults

Duties in accordance with practice policies procedure

Essential Duties & Responsibilities