The Position

The purpose of the Operations Coordinator is to provide timely and accurate administrative support to the venue’s Operations Team.

Key Tasks

Develop and maintain positive and effective relationships with external stakeholders, the Gabba and SQ teams, ensuring high level of customer service is delivered.

Provide quality and timely administrative support to the venue’s Operations team to ensure all activities within the operations team are coordinated.

Assist with the development of best practice operational procedures in the coordination of non-event day security services including coordination and training for the static/site team.

Assist with the coordination of precinct activity including deliveries, car parking, general access requests to ensure impacts are minimised and non-event day access and accreditation is compliant.

Assist with the coordination non-event day functions including pre, during and post requirements.

Assist with the planning and delivery of non-event day activations.

Assist with the development of best practice operational procedures in the coordination of non-event day venue presentation.

Assist the Operations team with reviews of the venue’s systems including but not limited to CCTV, Access Control, BMS, Exterity and CVMS.

Assist with the preparation of event day Access Control and Building Services schedules.

Assist with the coordination of sustainability initiatives and operations at the venue, working closely with other SQ venues and corporate office.

Provide administrative support to the Operations team in scheduling non-event day digital signage and media coordinated onsite at the venue.

Provide administrative assistance to the Operations team in the delivery of Emergency Management, WHS activities and the venue’s incident reporting process and systems.

Ensure all work is undertaken in accordance with SQ’s policies and procedures, particularly in the areas of workplace health and safety, security management, equal employment opportunity, workplace harassment, bullying and discrimination.

About You

Minimum 12 months experience in a similar position providing operational and/or facilities management support.

High level organisational skills, including an eye for detail

High-level communication, interpersonal and networking skills.

High level Excel, Word, Power Point, and Visio processing skills.

High level administration skills with demonstrated experience in drafting documents, letters and or procedures.

Ability to work within tight deadlines and to prioritise large volumes of tasks.

Ability to deal with difficult people in a professional manner and to receive and respond to complaints.

Ability to work autonomously.

High work ethic, commitment to professional presentation, ethical practice and flexibility in the workplace.

If this position or working at SQ has intrigued you and you're driven to join us on our journey, apply now via the Stadiums Queensland Careers page

At SQ, we strongly encourage applicants from all backgrounds and life experience to apply. We promote a safe, inclusive and respectful workplace, enabling all staff to feel valued and thrive in a rewarding team and culture. So you can shine through this recruitment process, please let us know if you required any additional support or adjustments, such as interpreting services, physical requirements, or assistive technologies.

Applications Close: Friday, 5 September 2025

About the venue

First established in 1895, The Gabba has hosted many major events including cricket, AFL, baseball, rugby league, rugby union, Olympic soccer and concerts.

The Gabba is best known as the home of the Brisbane Lions, Queensland Bulls and Brisbane Heat and is regarded as a fortress for the Australian cricket team, with one of the best cricket wickets in the world. The venue has a 42,000 capacity and a range of function and meeting spaces that are used extensively throughout the year.

Top five reasons for wanting to join the SQ Team…

Innovative & Fun – with a calendar of world-class events and sporting fixtures, why wouldn’t you want to be a part of something big, and also provide local communities with an awesome customer-centric experience.

Achievement & Challenge – if you thrive on challenge and recognition, SQ may be perfect for you. This is an organisation where employees contribute to make a difference and receive recognition for their professionalism and results.

Learning and Development – SQ wants to develop future leaders and specialists in their fields. SQ offers exciting career opportunities at some of the best facilities in the world.

Teamwork – we are supportive, enthusiastic, and passionate – One team, One dream, One SQ enabling us to deliver world-class experiences and celebrate the successes

World Class Venues – If you have ever attended one of our venues, you’ll already know, our venues are both historic and iconic, and create a stage for memorable sporting and entertainment events delivered with the highest level of environmental sustainability and social governance

With some of the most entertaining products and services on offer, it is no wonder people want to join the Stadiums Queensland team!