Treatment Support Facilitator/Peer Treatment Facilitator

Are you a self-motivated individual with strong case management experience?

Are human rights and social justice within your core values?

Queensland Positive People (QPP) are seeking a passionately motivated case manager to provide client-centred support to people living with HIV who are experiencing barriers to HIV treatment and care. This position is based in Meanjin (Brisbane), with some travel required. We are recruiting a Case Manager in either a Peer Treatment Facilitator (PTF) or Treatment Support Facilitator (TSF) role.

Applications close midnight Sunday 14th of September.

Full-time (38 hours), Monday - Friday.

Fixed-term contract to 30th June 2026 (continuation of employment depends on continued programme funding).

Work includes outreach, regular team connections and the promotion of work/life balance.

SACS Award Level 5.1 ($51.00/hr) + super + salary sacrifice options to increase your take-home pay.

Supportive organisation with an exciting future of growth and expansion ahead of us.

Working in a small team of dedicated staff and volunteers committed to social change, you will bring excellent time management and communication skills, strong attention to detail, and a client-focused approach. You will demonstrate empathy, compassion, and cultural awareness in all aspects of your work.

In return, QPP offers an environment that supports both community and staff to reach their goals. This includes a strong focus on work/life balance, continuous professional development, and working within an inspiring, peer-led organisation.

Queensland Positive People is an Equal Opportunity Employer. People living with HIV and people who identify as culturally, sexually, or gender diverse are particularly encouraged to apply.

About the role:

Case Manager – Treatment Support Facilitator (TSF)
The TSF role focuses on client empowerment and the delivery of complex case management support for people experiencing challenges such as mental health, finances, housing, and employment. The role involves building tailored support plans with clients to address the social determinants of health that impact HIV treatment uptake, adherence, and retention in care.

Case Manager – Peer Treatment Facilitator (PTF)
The PTF role must be filled by a person living with HIV who is comfortable sharing their lived experience with clients and community. The role combines peer navigation and case management, providing holistic support, peer education, and practical assistance to navigate the health system. PTFs work collaboratively with clients to build tailored support to address the social determinants of health that impact HIV treatment uptake, adherence, and retention in care.

Essential Requirements:

Tertiary qualification in social work/community development and/or social/human services with prior experience in case management.

Hold a current QLD Working with Children Check (Blue Card).

Provide a National Police Check of 6 months currency or evidence that a check has been applied for.

Provide a valid Driver's license with no restrictions.

Willingness to work outside normal business hours as required.

Ability to travel intra and inter-state as required.

*To be eligible for the Peer Treatment Facilitator role, you must be a person living with HIV.

How to Apply:

Please ensure you can fulfil the essential requirements of either the Treatment Support Facilitator or Peer Treatment Facilitator role in the relevant Position Description.

To access the Position Description, please copy and paste the link into your browser:

Treatment Support Facilitator: https://qpp.foliogrc.com/refdocs/179/public_show

Peer Treatment Facilitator: https://qpp.foliogrc.com/refdocs/178/public_show

To apply, please complete the Employment Application Form and email it along with all the supporting documents to [email protected] by midnight Sunday, 14th of September 2025. (to access the Employment Application Form, please copy and paste the link into your browser: https://www.qpp.org.au/wp-content/uploads/2025/08/Employment-Application-Form_TSFPTF_August-2025.docx)

Interviews will take place on Monday the 22nd of September 2025.