Duty Manager

Full time

$76,200 – $80,000 per year

Newcastle location - various location in Newcastle including QT

A career defining role

IRIS Hotel Group spans multiple, well known, large turnover venues within NSW, with a variety of dining and entertainment offerings.

Due to expansion and redevelopment of existing venues, we are seeking an duty manager to join Iris Hotel Group. We pride ourselves on creating a culture within the team that reflects to our patrons, whilst consistently achieving profitable growth by establishing lifestyle venues and delivering an exceptional total customer experience.

Venues in the Hunter area include:

Sydney Junction Hotel

Gunyah Hotel

Cams Wharf Tavern

Argenton Hotel

Hotel Elermore

Edgeworth Tavern

Pedens Hotel

Lyrique bar

QT Hotel

The Role

We are looking for the best managers to assist in the operations of our key venues. An individual who recognises the strategic importance of the location and the rewards, both personal & professional, which accompany such a venue in such a prized location.

Reporting into the venue licensee you will lead your team through busy services periods ensuring a high level of customer service at all times. Coming from a strong hospitality background fostered around F&B, gaming, TAB & service your passion for providing a great product in a busy and sometimes pressured environment is always seen in your work. You always push to succeed in anything you attempt and surpassing targets is your passion.

If you are looking for a career defining role and seeking an avenue where you can grow then this is the role for you.

The successful applicant will possess:

A minimum of 2 years previous management experience and strong knowledge in all aspects of running a busy hotel, particularly from a gaming/wagering perspective.
Extensive background in a strong F&B orientated venue with proven results to show same.
Extensive knowledge of TAB and gaming operations and the required service levels to be top of the game, best of the best
A drive and passion to be recognised as the best venue operator in a tightly controlled market.

Computer and cash counting skills
Current RSA & ARCG certificates
A hands on approach to management - Our managers run food and clear plates
A friendly, self motivated personality with excellent people skills
A passion for the hospitality industry with the ability to create a positive and proactive working environment

The following attributes are also considered desirable:

A demonstrated understanding of industry related technology systems
An understanding of the inner south west corridor clientele and business drivers
Strong reporting and analysis skills
Proficiency in current F&B trends.

In return we offer the successful applicants:

Attractive remuneration package
Salary range from $76,200
Career progression
Tailored development plan

If this sounds like you, please send through a brief cover letter along with a copy of your resume including current references.

Please note only short listed applicants will be contacted.